General Manager

AJG Holdings and Wholesale; Litchfield Park (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health and dental plans

PTO (12 days per year)

Cell phone per diem

Paid training (3–6 months)

Quarterly bonus program

Tips averaging $3–$6 per hour

Greaseless kitchen environment

Career growth opportunities

Job summary

Firehouse Subs is seeking a General Manager to lead a high-performing restaurant team with a focus on guest experience, profitability, and community impact.

You'll be fully accountable for operations, team development, and financial performance, while upholding our commitment to hearty food and heartfelt service in a fast-casual setting. This role requires strong leadership, hands-on supervision, and the ability to drive results daily.

Qualifications

• 1+ years of restaurant management experience
• Strong leadership, organizational, and communication skills
• Proven ability to manage budgets, staffing, and inventory
• Passion for guest service and team development
• Ability to work on your feet for extended periods (up to 13 hours)
• Ability to lift up to 50 lbs.

Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

Skills

Restaurant management

Leadership

Communication

Budgeting & staffing

Guest service

Team development

Physical stamina

Job description

Firehouse Subs® is hiring an experienced and motivated General Manager! If you're passionate about restaurant leadership, customer service, and driving operational excellence, this is your chance to join one of the nation's top-rated fast-casual restaurant brands.

As a General Manager, you'll lead a high-performing team, ensure profitability, and uphold our commitment to hearty food, heartfelt service, and community impact.

Position Summary

You'll be fully accountable for the successful operation of your restaurant, including team development, guest experience, and financial performance-all while fostering a fun, energetic, and guest-focused environment.

Key Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs® values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation® initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred)
• Strong leadership, organizational, and communication skills
• Proven ability to manage budgets, staffing, and inventory
• Passion for guest service and team development
• Ability to work on your feet for extended periods (up to 13 hours)
• Ability to lift up to 50 lbs.

Benefits

• Health and dental plans
• PTO (12 days per year)
• Cell phone per diem
• Paid training (3–6 months)
• Quarterly bonus program
• Tips averaging $3–$6 per hour
• Greaseless kitchen environment
• Career growth opportunities

About Firehouse Subs®

Founded by former firefighters, Firehouse Subs® is built on a passion for hearty food, heartfelt service, and public safety. Through the Firehouse Subs Public Safety Foundation®, we give back to the communities we serve. Join a brand recognized as #1 in community support in the restaurant industry.

Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee.