General Manager

Baskin-Robbins; Lehighton (Carbon County); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Weekly pay

Paid time off

Employee meals

Monthly bonus

Medical & dental insurance

Disability & life insurance

Cell phone reimbursement

Job summary

Dunkin’ Donuts is seeking a General Manager to lead daily operations, drive guest satisfaction, and shape a top-performing team in our local shop. You will foster a welcoming environment where customers feel valued and return often.

You’ll coach employees, prioritize training, and ensure service is authentic, energetic, and efficient. This role offers growth opportunities within our franchise network and a supportive leadership culture.

Qualifications

• Experience in restaurant management or similar role.
• Strong customer service focus and guest satisfaction mindset.
• Ability to coach and develop a high-performing team.

Responsibilities

• You make it happen by creating an inviting, everyday oasis for customers.
• Lead and develop your team to deliver flawless service and memorable experiences.
• Our customer service is authentic, fun and fast, driving loyalty and growth.

Skills

Customer service

Team leadership

Staff development

Operations management

Job description

When you join our Dunkin’ Donuts, as a General Manager, you join our culture where Customers Are Really Everything (C.A.R.E. level of service model). As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.

Come make a difference with Dunkin’ Donuts as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Dunkin’ Donuts.

About the position:

• You make it happen! It’s simple…our customers love our coffee and we love our customers. As a General Manager, it’s up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops.
• It’s about being our best! Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences.
• We keep it real! Our customer service is authentic, fun and fast!

Benefits:

• Growth Opportunity
• Competitive Weekly Pay
• 2 Weeks Paid Time Off
• Employee Meals
• Monthly Bonus – Earn up to 10% of Monthly Salary
• Medical and Dental Insurance with Company Contribution
• Colonial Accident, Short Term Disability & Life Insurance Available
• Cell Phone Reimbursement

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.