General Manager

Twice; Lehigh Acres (FL); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) Employer Match

PTO & Leaves of Absence

Bonus up to 10% of salary

Job summary

Ibis Landing Golf & Country Club in Lehigh Acres, FL, seeks a General Manager to lead golf operations, lifestyle, F&B, and facilities with strong hospitality and financial accountability. This on-site role reports to Troon leadership and owners, driving guest satisfaction and community experience.

The GM will hire and develop the team, manage budgets, and ensure compliance with laws while fostering a high-service culture and community engagement.

Qualifications

• 3–5 years of golf operations/club mgmt or F&B ops experience.
• Bachelor’s degree preferred.
• PGA member preferred.

Responsibilities

• Develops and administers a sound operating and capital plan for the property.
• Hires and develops key management staff.
• Ensures compliance with local, state, and federal laws.
• Oversees property assets, facilities, and landscaping.
• Maintains high standards for F&B, sports, and services.
• Reviews income/expense statements and adjusts as needed.
• Directs work through department heads and staff.
• Engages with the community to enhance property presence.
• Performs other duties as assigned.

Skills

Communication skills

Organizational skills

Leadership

Customer service

Interpersonal skills

Decision making

Relationship building

Education

Bachelor’s degree (4-year) preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Ibis Landing Golf & Country Club, located in Lehigh Acres, Florida, is pleased to announce an excellent career opportunity for a General Manager! We are seeking a driven individual who is eager to lead, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Nestled in a beautiful, resort-style setting in Lehigh Acres, Florida, Ibis Landing Golf & Country Club is a vibrant residential community centered around an 18-hole championship golf course and an exceptional lifestyle experience. The property features meticulously maintained grounds, a full-service Golf Shop, resort-style pool, fitness and aerobics facilities, clubhouse amenities, game and social spaces, and a Tiki Bar with food and beverage service. The community includes a mix of single-family homes, villas, and other residential offerings designed to complement the active Southwest Florida lifestyle. With continued growth and development, Ibis Landing is focused on delivering outstanding golf, hospitality, recreation, and community experiences while maintaining a welcoming atmosphere built on pride, professionalism, and exceptional service.

The General Manager (GM) is responsible for the overall leadership, operational execution, and financial performance of Ibis Landing Golf & Country Club. This role provides direct oversight of golf operations, racquet sports, lifestyle, wellness, food and beverage, facilities, maintenance, and administrative functions while ensuring an exceptional experience for members, guests, and the public.

The GM serves as the senior on-site leader and primary liaison between Troon, ownership/board leadership, members, and the surrounding community. The ideal candidate is a hands-on, visible leader who balances strong hospitality instincts with financial discipline, team development, and operational accountability. Directs and oversees all aspects of the community operations, including all amenities and HOA. Has the ultimate responsibility for maximum guest satisfaction and financial performance.

Compensation

$ 150,000 annually + bonus

Responsibilities:

• Develops, maintains, and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan.
• Hires, develops, and supervises all key management employees of the property.
• Consistently assures that the property is operated in accordance with all applicable local, state, and federal laws.
• Oversees the care and maintenance of the property's physical assets, facilities, and landscaping.
• Ensures the highest standards for food, beverage, sports, recreation activities, and other property services.
• Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary.
• Works with department heads to schedule, supervise, and direct the work of all property employees.
• Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community.
• Perform other duties as assigned by supervisor or manager.

Qualifications and Knowledge Requirements:

• Must have 3-5 years related experience in golf operations/club management/food and beverage operations.
• A four-year college degree is preferred.
• PGA Member preferred.
• Must have supervisory, coaching, and staff development experience.
• Must demonstrate ability to run a professional, efficient, and high-quality service-oriented operation.
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.

Skills:

• Must possess exceptional written and verbal communication skills.
• Must be extremely organized, efficient, and detail oriented.
• Must have exceptional customer service skills.
• Must be highly motivated, goal driven, and self-starter.
• Highly polished interpersonal skills, with the ability to connect with people easily and quickly.
• Must have skill to exercise good independent judgment in assessing situations and making decisions.
• Ability to establish and maintain effective working relationships.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation - Eligibility for Bonuses (potential for up to 10% of salary base)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.