General Manager

CLS Living; Lawrence (KS); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k) with Company Matching

Health Insurance (Medical, Dental, VIs

Health Savings Account (HSA) & Flex

Life Insurance & Parental Leave

Employee Assistance Program (EAP)

Relocation Assistance

Professional Development & Advancement

Supportive, Fun, and Flexible Work Env

Unmatched Company Culture

Job summary

CLS Living is seeking a dynamic General Manager to lead a student housing community. You will oversee daily operations, staff development, finances, and strategic planning to deliver best-in-class service to residents and partners.

You will drive occupancy, NOI, and campus partnerships while maintaining compliance and a positive culture that reflects CLS Living’s values.

Qualifications

• Bachelor's degree preferred OR 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
• Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata).
• Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws.
• Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight.

Responsibilities

• Staff Development & Leadership: Build, lead, and develop a high-performing team.
• Property Administration: Oversee daily operations including leasing, maintenance, and vendor management.
• Financial Performance: Maintain occupancy and net operating income targets; manage budgets.
• Customer Experience & Sales: Lead marketing plan and leasing goals; engage residents and partners.

Skills

Staff leadership

Financial management

Marketing strategy

Scheduling

Entrata

Education

Bachelor's degree preferred or equivalent experience

Tools

Entrata

Job description

Overview

At CLS Living, our mission is simple: to deliver anunparalleled resident experienceand foster anexceptional workplace environment. We are committed to building aworld-class teamof passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)

• 401(k) with Company Matching

• Comprehensive Health, Dental, and Vision Insurance

• Health Savings Account (HSA) & Flexible Spending Account (FSA)

• Life Insurance & Parental Leave

• Employee Assistance Program (EAP)

• Relocation Assistance

• Professional Development & Advancement Opportunities

• Supportive, Fun, and Flexible Work Environment

• Access to anUnmatched Company Culturethat values individuality and innovation

Responsibilities

The Job At-A-Glance:

CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners.

Key Responsibilities

Staff Development & Leadership

• Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.

• Foster a collaborative, positive, and professional environment for both staff and residents.

• Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.

• Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community.

• Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement.

Property Administration

• Oversee daily operations, including leasing, maintenance, customer service, and vendor management.

• Implement and refine systems and procedures to drive operational efficiency and reduce costs.

• Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.

• Ensure compliance with all legal, regulatory, and company policies.

Financial Performance

• Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.

• Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.

• Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.

• Analyze financial reports, manage budgets, and provide regular variance and performance updates.

• Oversee and manage timely execution of payroll, invoicing, and hiring documentation.

Customer Experience & Sales

• Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.

• Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively.

• Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching.

• Plan and execute resident events to foster community engagement and satisfaction.

• Collaborate with local schools and student organizations for outreach and partnership opportunities.

May not be all inclusive.

Qualifications

Qualifications

• Bachelor's degree preferred OR 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.

• Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred).

• Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws.

• Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight.

Who You Are

We're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:

• Be a passionatementor and team builder, invested in the growth and development of others.

• Act as anambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.

• Have apersonal drive to excel, grow within the company, and take ownership of their role.

• Possess anentrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.

• Demonstrate asolutions-first mindset, handling challenges with professionalism and integrity.

CLS Livingis very proud to be recognized as a certified Great Places to Work company.CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Pay Range

USD $70,000.00 - USD $75,000.00 /Yr.