General Manager

SVM Coffee, LLC / Starbucks 85075 - HCA Sunrise; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

SVM Coffee, LLC / Starbucks 85075 - HCA Sunrise is seeking a Store Manager to lead daily store operations in a fast-paced environment. You will drive customer service quality, manage staff, and ensure financial performance while upholding the Starbucks brand and store standards.

Ideal candidates bring 3+ years of retail or customer service management or 4+ years of military service, strong organizational and leadership abilities, and a customer-centric, entrepreneurial mindset.

Qualifications

• 3 years of retail or customer service management experience or 4+ years of US Military service.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with sales-focused experience.
• Proven leadership ability to coach and mentor a team.
• Minimum High School diploma or GED.

Responsibilities

• Oversee store operations, build a high-performing team, and deliver excellent customer service.
• Drive sales, manage costs, and achieve financial targets.
• Lead recruitment, coaching, and development of partners.
• Uphold Starbucks brand standards and community engagement.

Skills

Retail management

Customer service

Leadership

Team coaching

Education

High School diploma or GED

Job description

About SVM Coffee, LLC

SVM Coffee, LLC is a Starbucks licensee developing new locations in Florida, Ohio, Nevada, Tennessee, Texas. We are a growing small business looking for great people to join our team. We are engaging, rewarding and looking for you to be part of our family!

Store Manager (GM) - Summary Job Description

Join us and inspire with every cup!

Our Store Managers bring the Starbucks experience to life by managing store operations, building great teams, driving quality customer service and achieving financial success.

Store Manager (GM) - Full Job Description

Join us and inspire with every cup!

Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for our people, customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Our Store Managers bring the Starbucks experience to life by managing store operations, building great teams, driving quality customer service and achieving financial success. Their work goes beyond a perfectly made beverage; they delight and uplift customers through a human connection. They enjoy being able to achieve these aspirations autonomously, while leveraging our world class brand and business practices.

We will enable you, leveraging your retail experience, to autonomously:

• Impact your Community:integrate your business with the community to create better moments in peoples’ lives, from our partners to our customers, communities and planet

• Inspire others:become a dynamic brand ambassador dedicated to driving and achieving results through your team

• Nurture talent & lead a team:engage the hearts and minds of your team and develop their skills so that they realize their personal best, while having fun being part of the Starbucks family

• Grow a successful, multi-million dollar business:drive sales leveraging your business acumen, efficiency and problem solving skills

We'd love to hear from people with:

• 3 years retail / customer service management experience or 4+ years of US Military service

• Strong organizational, interpersonal and problem solving skills

• Entrepreneurial mentality with experience in a sales focused environment

• Strong leadership skills and the ability to coach and mentor team partners with professional maturity

• Minimum High School or GED

Requirements:

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply

• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodations to job applicants with disabilities.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed