General Manager

andCo Hospitality, a Certified B Corp; Kissimmee (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Legacy Vacation Resorts in Kissimmee, FL seeks a seasoned General Manager to lead a flagship property with 400+ keys, active F&B, and mixed-use dynamics.

You will own the business, drive revenue, optimize operations, and build a high-performing team while upholding guest experience and sustainability.

Qualifications

• Experience leading large-scale hospitality operations (400+ keys) at a flagship property.
• CAM license in hand or clear plan to obtain within six months.
• Experience with HOA or condo-hotel ownership is a meaningful differentiator.
• Proven ability to drive revenue, manage expenses, and develop high-performing teams.
• Strong communication and relationship-building with guests, owners, vendors, and community.

Responsibilities

• Own overall property performance across guest satisfaction, financials, and asset care.
• Develop and execute strategic plans with corporate leadership.
• Oversee F&B operations and maintain cost controls and service standards.
• Create safe, clean, and welcoming accommodations and amenities.
• Recruit, coach, and retain a motivated, service-driven team.
• Ensure compliance with regulations and protect property assets.
• Champion sustainability and responsible tourism.

Skills

Strategic leadership

Financial acumen

Operational excellence

Team leadership

Guest experience focus

DEI and culture-building

Education

CAM license

Tools

PMS systems

Purchasing platforms

Reporting tools

Job description

Kissimmee, Florida

At Legacy Vacation Resorts, we believe great vacations turn into great stories, the kind guests tell for years, and sometimes never want to leave. We manage distinctive resort properties across Florida, Colorado, and New Jersey, creating experiences that feel personal, memorable, and thoughtfully run.

We're looking for a seasoned, guest-obsessed General Manager to lead one of our flagship Kissimmee-area property, a large-scale, full-service resort with 400+ keys, active Food & Beverage operations, and the operational complexity that comes with a mixed-use environment, including HOA and condo-hotel ownership structures.

This role is equal parts strategic leader, operational expert, and culture-builder. You'll own the business, inspire the team, elevate the guest experience, and drive performance across every department. If you've already operated at this level and want to lead something that genuinely matters, we'd love to meet you.

What You'll Be Up To

Lead the Business

• Own the overall performance of the property across guest satisfaction, financial results, team engagement, and long-term asset care.
• Drive revenue, manage expenses, and meet or exceed budgeted goals across all departments. Use financial reports, forecasts, and KPIs to make smart, timely decisions.

Set Strategy & Execute

• Partner with corporate leadership to develop and execute operational strategies and annual action plans.
• Identify opportunities to improve efficiency, reduce costs, and elevate the guest experience.
• Anticipate challenges and act before they impact operations or service delivery.

Drive Food & Beverage Performance

• Provide direct oversight of F&B operations and financial performance.
• Hold the function to the same standards of excellence as every other department — from guest experience to cost control, staffing models, and service consistency.

Create Exceptional Guest Experiences

• Ensure the property consistently delivers safe, clean, welcoming, and well-maintained accommodations and amenities.
• Monitor guest feedback and turn insights into service improvements. Serve as a brand ambassador, building strong relationships with guests, owners, vendors, and the local community.

Build & Lead a High-Performing Team

• Recruit, develop, coach, and retain a motivated, service-driven team across Rooms, F&B, Engineering, and all operational departments.
• Foster a culture of accountability, collaboration, and continuous improvement. Set clear expectations and support professional growth at every level.

Operational Excellence Across Departments

• Maintain strong operational discipline across all functions — housekeeping, engineering, front office, F&B, safety, and inventory.
• Ensure compliance with all local, state, and federal regulations.
• Protect property assets through preventative maintenance, risk management, and system-driven controls.

Champion Sustainability & Responsibility

• Integrate sustainable practices into daily operations and long-term planning.
• Promote responsible tourism that respects guests, team members, the community, and the environment.

You're a Great Fit If You…

• Have led large-scale hospitality operations — You've already managed properties with 400+ keys and full departmental complexity, and you've done it at a high level, not just grew through it.
• Own F&B from both sides of the P&L — You've had direct accountability for Food & Beverage operations and performance, not just adjacent to it. You understand the levers and know how to pull them.
• Run a tight operation across every department — Rooms, Engineering, F&B : you bring the same rigor and accountability to every function. Operational discipline isn't a value for you; it's a habit.
• Use technology to drive results, not just report them — You're comfortable leveraging systems, from PMS and purchasing platforms to reporting tools, to improve efficiency and make faster, smarter decisions.
• Bring strong financial acumen — Budgeting, forecasting, expense control, financial analysis: you're as comfortable in a P&L conversation as you are on the floor.
• Have navigated mixed-use environments — Experience with HOA or condo-hotel ownership structures is a meaningful differentiator. It's not required, but it matters here.
• Hold (or are ready to obtain) a CAM license — A CAM license is required for this role. You have one, or you're fully committed to obtaining it within your first six months.
• Lead with integrity, calm, and heart — You're confident and approachable, decisive under pressure, and the kind of leader people want to follow. You value diversity, equity, and inclusion (DEI) and actively build environments where everyone can do their best work.

Ready to Lead Something That Matters?

This is an opportunity to make a real impact on guests, team members, and a growing hospitality company that values purpose as much as profit. If you're ready to lead with heart , think strategically, and keep hospitality fun and meaningful, we'd love to meet you.