General Manager

Avis Budget Car Rental LLC; Katy (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Employee discounts

Job summary

Avis Budget Group in Katy, Texas, seeks a General Manager to oversee the used vehicle sales operation. You will lead a sales team, forecast demand, manage inventory, and ensure outstanding customer service while driving profitability. Collaborate with rental operations and execute marketing plans.

Strong leadership and customer-focused approach required. The role emphasizes hiring, training, performance management, and closing deals with a focus on operational excellence.

Qualifications

• Minimum of 3 years of experience in retail car sales management.
• Excellent customer service skills.
• Strong organizational and analytical skills.
• Strong communication and coaching skills.
• Ability to interact with customers at all levels and motivate staff.
• Proficiency with computer applications including social media and mobile apps.

Responsibilities

• Meet used vehicle sales quotas through leadership of the sales team.
• Forecast sales and manage inventory by vehicle type.
• Hire, train, and monitor team performance; resolve customer issues.
• Train the team on sales methodologies and product knowledge.
• Set sales quotas and provide feedback to achieve goals.
• Maintain inventory to optimize customer choice.
• Measure and report sales metrics; monitor actuals-to-plan.
• Promote dealership and its products/services consistently.
• Finalize purchase, trade-in, and sales agreements.

Skills

Customer service

Organizational skills

Analytical skills

Communication

Coaching

Problem solving

Tech proficiency

Education

High school diploma

Bachelor’s degree preferred

Job description

Driven to be the Best

People.Performance. Purpose.

At Avis Budget Group,we’redriven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity.We’redefining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

An Avis General Manager is responsible for overseeing the overall performance and profitability of the used vehicle sales operation, leading the sales team to meet and exceed targets. This role includes forecasting sales, managing inventory, and ensuring the team is well-trained, motivated, and knowledgeable about all vehicles. The General Manager also handles hiring, performance management, and customer issue resolution, while assisting with deal closings when needed. Additionally, they monitor sales metrics, implement marketing and promotional strategies, finalize sales and trade-in agreements, and collaborate with rental operations to support remarketing efforts, all while maintaining strong customer service and operational excellence.

What you’ll do:

• Responsible to consistently and profitably meet used vehicle sales quotas through expert management and leadership of the sales team
• Forecast sales, maintain proper inventory levels in terms of amount and vehicle types, and motivate the sales team
• Responsible for hiring, training, and monitoring team member performance. He/she is responsible for the resolution of customer complaints and to assist in closings when necessary
• Train the sales team on sales methodologies that support established sales targets
• Train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
• Establish sales quotas for each sales representative and provide continuous feedback in order to manage to overall sales goals
• Continuously monitor and adjust inventory to optimize customer choice
• Measure and report sales metrics; monitor actuals-to-plan
• Continuously and consistently promote the dealership, its values, and its products/services
• Finalizing Purchase, Trade-in, and Sales agreements, contracts, etc.
• Utilizing e-commerce tools, i.e. social media, listing services, inventory systems, etc.
• Executing advertising and promotional plans
• Assisting with various Remarketing initiatives
• Work closely with ABG Car Rental facilities

Perks You’ll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What we’re looking for:

• High school diploma required, Bachelor’s degree preferred
• Minimum of 3 years of experience in a Retail Car Sales Management position.
• Valid driver’s license with a clean driving record
• General business knowledge to successfully operate and manage a corporate retail store
• Excellent customer service skills
• Strong organizational and analytical skills to track all appropriate operational measures and analyze and forecast operational performance results
• Strong communication and coaching skills. Ability to interact with both internal and external customers at all levels. Ability to manage and motivate staff in a team environment
• Requires problem solving and decision-making skills
• Strong understanding of marketing programs, events and promotions
• Must be proficient with various computer applications including social media and mobile applications

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Katy

Texas

United States of America