General Manager

Retail-Car-Sales; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) Retirement Plan with company匹配

Employee discounts on Avis/Budget cars

Training and career development

Job summary

Avis Budget Group is seeking a General Manager for the used vehicle sales operation in Irving, TX. You will lead the sales team to meet and exceed targets, forecast demand, control inventory, and ensure superior customer service.

You’ll hire and train staff, monitor performance, and close deals while aligning with marketing and remarketing efforts. Responsibilities include optimizing inventory mix, tracking sales metrics, and executing advertising plans.

Qualifications

• Requires high school diploma; bachelor's degree preferred.
• Experience in retail car sales management and leadership roles.
• Strong customer service, communication, and coaching skills.

Responsibilities

• Forecast sales and manage inventory levels and mix.
• Hire, train, and monitor performance of sales staff.
• Lead negotiations and closings; resolve customer issues.
• Set quotas and provide feedback to meet overall sales goals.
• Promote dealership through advertising, promotions, and social platforms.

Skills

Retail car sales management

Leadership

Customer service

Sales forecasting

Inventory management

Team motivation

Marketing programs

Data analysis

Communication skills

Social media proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Social media platforms

Inventory systems

CRM software / computers

Job description

Driven to be the BestPeople. Performance. Purpose.At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.An Avis General Manager is responsible for overseeing the overall performance and profitability of the used vehicle sales operation, leading the sales team to meet and exceed targets. This role includes forecasting sales, managing inventory, and ensuring the team is well-trained, motivated, and knowledgeable about all vehicles. The General Manager also handles hiring, performance management, and customer issue resolution, while assisting with deal closings when needed. Additionally, they monitor sales metrics, implement marketing and promotional strategies, finalize sales and trade-in agreements, and collaborate with rental operations to support remarketing efforts, all while maintaining strong customer service and operational excellence.What you’ll do:Responsible to consistently and profitably meet used vehicle sales quotas through expert management and leadership of the sales teamForecast sales, maintain proper inventory levels in terms of amount and vehicle types, and motivate the sales teamResponsible for hiring, training, and monitoring team member performance. He/she is responsible for the resolution of customer complaints and to assist in closings when necessaryTrain the sales team on sales methodologies that support established sales targetsTrain sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventoryEstablish sales quotas for each sales representative and provide continuous feedback in order to manage to overall sales goalsContinuously monitor and adjust inventory to optimize customer choiceMeasure and report sales metrics; monitor actuals-to-planContinuously and consistently promote the dealership, its values, and its products/servicesFinalizing Purchase, Trade-in, and Sales agreements, contracts, etc.Utilizing e-commerce tools, i.e. social media, listing services, inventory systems, etc.Executing advertising and promotional plansAssisting with various Remarketing initiativesWork closely with ABG Car Rental facilitiesPerks You’ll Get:Access to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages401(k) Retirement Plan with company matched contributionsFull training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and moreWhat we’re looking for:High school diploma required, Bachelor’s degree preferredMinimum of 3 years of experience in a Retail Car Sales Management position.Valid driver’s license with a clean driving recordGeneral business knowledge to successfully operate and manage a corporate retail storeExcellent customer service skillsStrong organizational and analytical skills to track all appropriate operational measures and analyze and forecast operational performance resultsStrong communication and coaching skills. Ability to interact with both internal and external customers at all levels. Ability to manage and motivate staff in a team environmentRequires problem solving and decision-making skillsStrong understanding of marketing programs, events and promotionsMust be proficient with various computer applications including social media and mobile applicationsWho We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.IrvingTexasUnited States of America