General Manager

Zaxby's; Kansas; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus

Profit sharing

Paid time off

Free shift meals

Career growth opportunities

Job summary

Zaxby's Leavenworth is seeking a General Manager to oversee the store's operations, profitability, and team performance. The GM will supervise 2 to 5 managers and 15 to 50 team members, accountable for sales, guest experience, and food safety.

The role requires minimum 50 hours weekly, with at least one opening, one closing, and one mid shift weekly. Open availability, including nights and weekends, is needed; a strong focus on schedule, staffing, and local marketing supports success.

Qualifications

• 2+ years of QSR or fast casual management experience as a GM, or strong AGM ready to step up.
• ServSafe certified, or willingness to obtain within 30 days of hire.
• Working knowledge of inventory purchasing, scheduling, POS systems, and reading KPIs.
• Comfortable reviewing and acting on P&L statements.
• Strong leadership, communication, and time management skills.
• Self-directed, highly organized, and reliable transportation.
• Bilingual English/Spanish a plus.

Responsibilities

• Drive sales growth through outstanding product quality and guest service.
• Hit period targets for sales, food cost, and labor.
• Write and post the weekly schedule by Thursday at 5 pm.
• Ensure the store is fully staffed with quality team members at all times.
• Recruit, hire, train, and develop team members, shift managers, and assistant managers.
• Conduct performance reviews for all team members and managers twice per year.
• Execute all operating systems daily to maintain a clean, organized restaurant.
• Purchase food, beverages, and supplies and oversee preparation to brand standards.
• Maintain working knowledge of all kitchen and FOH equipment and oversee preventive maintenance.
• Lead by example to maintain service standards throughout the day.
• Use management tools to keep accurate records and plan for sales and profit growth.
• Execute all marketing plans on time and accurately to drive repeat visits.
• Initiate and implement approved Local Store Marketing.
• Review P&L statements with the District Manager and take corrective action on variances.
• Continually develop assistant managers to prepare them for GM responsibility.
• Maintain food safety and cleanliness in compliance with health codes.
• Handle coaching, counseling, and disciplinary documentation per company standards.

Skills

Leadership

Communication

Time management

Self directed

Organized

Bilingual English/Spanish

Tools

Inventory purchasing

Scheduling

POS systems

KPIs reading

Job description

Job Description

General Manager, Zaxby's Leavenworth KS

Pay: $50,000 to $70,000 base depending on experience, plus monthly bonus program tied to store performance

Job Type: Full time, salaried

Hours: Minimum 50 hours per week, including at least one opening, one closing, and one mid shift each week

Schedule: Open availability required, including nights, weekends, and holidays

Reports to: District Manager

Position Summary

The General Manager is responsible for the overall operation, profitability, and team performance of our Leavenworth Zaxby's. The GM directly supervises 2 to 5 managers and 15 to 50 team members, and is accountable for sales, profit, guest experience, and food safety.

Responsibilities

• Drive sales growth through outstanding product quality and guest service
• Hit period targets for sales, food cost, and labor
• Write and post the weekly schedule by Thursday at 5 pm
• Ensure the store is fully staffed with quality team members at all times
• Recruit, hire, train, and develop team members, shift managers, and assistant managers
• Conduct performance reviews for all team members and managers twice per year
• Execute all operating systems daily to maintain a clean, organized restaurant
• Purchase food, beverages, and supplies and oversee preparation to brand standards
• Maintain working knowledge of all kitchen and FOH equipment and oversee preventive maintenance
• Lead by example to maintain service standards throughout the day
• Use management tools to keep accurate records and plan for sales and profit growth
• Execute all marketing plans on time and accurately to drive repeat visits
• Initiate and implement approved Local Store Marketing
• Review P&L statements with the District Manager and take corrective action on variances
• Continually develop assistant managers to prepare them for GM responsibility
• Maintain food safety and cleanliness in compliance with federal, state, and local health codes
• Handle coaching, counseling, and disciplinary documentation per company standards

Qualifications

• 2 plus years of QSR or fast casual management experience as a GM, or strong AGM ready to step up
• Prior Zaxby's experience and ZU certification preferred
• ServSafe certified, or willingness to obtain within 30 days of hire
• Working knowledge of inventory purchasing, scheduling, POS systems, and reading KPIs
• Comfortable reviewing and acting on P&L statements
• Strong leadership, communication, and time management skills
• Self directed and highly organized
• Reliable transportation
• Bilingual English Spanish a plus

Physical Requirements

• Able to stand, walk, and use hands for prolonged periods
• Able to lift, push, pull, and carry up to 50 pounds
• Comfortable working in a restaurant environment with kitchen equipment and hazardous conditions
• Comfortable working in an office environment with computer and office equipment

Benefits

Competitive base salary AND MONTHLY performance bonus

Profit Sharing

• Paid time off
• Free shift meals
• Career growth and advancement opportunities

{{brand_name}}{{location_name}}{{location_address}}{{position_name}}

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.