General Manager

Five Guys; Jacobsville (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Vision insurance

Job summary

Five Guys Burgers and Fries in Maryland seeks a General Manager with strong leadership to drive operations, guest experience and team development in a fast-paced, open-kitchen environment.

You will oversee financials, inventory, scheduling, training and performance reviews while ensuring safety and quality, high service standards and community engagement.

This full-time role includes comprehensive benefits, competitive pay, 401(k) and opportunities for advancement.

Qualifications

• Leadership and people-management experience.
• Ability to lead and motivate teams in a fast-service setting.
• Strong communication and teamwork skills.

Responsibilities

• Oversee financial and inventory management.
• Crew assignment, training and motivation during shifts.
• Customer relationship management and service quality.
• Full accountability for shift operations and immediate outcomes.
• Manage opening, mid-day and closing shifts.

Skills

Leadership

Energy & stamina

Fast-paced environment

Communication

Team motivation

Education

High school diploma

Post-secondary education a plus

Tools

None

Job description

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. We have a unique work environment where crew members and management are trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our employees become a team working in all aspects of the restaurant. We also have a unique bonus program that provides the opportunity to earn cash bonuses each quarter.

We have an open kitchen experience so it's fun and it's loud with lots of team communication.

So, what's it take to be a successful Five Guys General Manager?

• People & Leadership Skills – Do you know how to lead and motivate people? This one skill set is what separates good managers from poor managers and will be the key attribute we will focus on in our interview process.
• Energy & Stamina - it's a team-based work environment and crew energy is important.
• Ability To Work At A Fast Pace – Our kitchen's have a lot going on and there's lots of on-the-line communication and job rotation. It's not for everybody.
• Good Communication – Our crew is vocal and supports and works with each other on what's happening real-time during each shift.
• Love for Great Food and Great Music – We make some of the best burgers in the biz and do it to the sounds of classic rock and roll. Yes, singing is encouraged.
• Caring About Your Teammates – Always working for the success of your team.

Qualifications:

• Minimum age: 18 years old
• High school diploma, some post high school education a plus.
• 1-2 years previous leadership experience in some capacity.
• 1-2 years experience in the food service business.
• Strong references from people who have worked for you and who you've worked for.

Responsibilities:

• Financial and inventory management
• Crew assignment, training and motivation of the team during your shift
• Customer relationship management
• Full accountability for how the shift runs under your watch.
• Typically work a combination of opening, mid-day and closing shifts each week
• Morning shift: 8:00am – 5:00pm
• Mid-Day shift: 12:00pm-8:00pm.
• Afternoon shift: 3:00pm – 12:00am.

We provide Health Insurance (including Dental and Vision options), 401K/Roth Retirement Plans with Employer Matches, Paid Personal Days, Paid Holiday Time, Complimentary Meals, Excellent Starting Pay and escalation of pay based upon performance, Voluntary Employer Sponsored Fun Outtings and Retreats, On-line and Hands-On Training Programs, and also Excellent Opportunities for Advancement.

Job Type: Full-time

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Fast casual restaurant

Education:

• High school or equivalent (Required)

Experience:

• Restaurant management: 1 year (Required)