General Manager

Arby's, Inc.; Irving (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K

Medical, dental, vision insurance

Paid training

Job summary

Arby's, Inc. is seeking a General Manager for its restaurant in Irving, Texas. This role requires a strategic leader to oversee daily operations, ensure guest satisfaction, and drive profitability. The ideal candidate has at least 2 years of foodservice management experience, preferably in QSR or casual dining, and a high school diploma or GED is required. This position involves significant hands-on leadership, team development, and the ability to foster a positive culture. Competitive benefits and opportunities for advancement are offered.

Qualifications

• Minimum 2+ years of foodservice management experience, preferably as a General Manager in QSR or casual dining.
• ServeSafe Certification preferred; training may be provided.
• Strong ability to model company values and deliver exceptional hospitality.

Responsibilities

• Drive overall restaurant performance, profitability, and guest satisfaction.
• Lead a high-performing management team and ensure operational compliance.
• Direct and supervise restaurant operations to create memorable guest experiences.

Skills

Foodservice management experience

Guest relationship management

Operational compliance

Education

High School Diploma or GED

Associate or Bachelor's degree

Tools

POS systems

Kitchen equipment

Job description

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant—they’re creating memorable experiences and building teams.

Requirements

• Minimum 2+ years of foodservice management experience; QSR or casual dining GM experience preferred
• High School Diploma or GED required. An associate or a bachelor’s degree is preferred.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• Company discounts – MAKE IT A ROUTINE AND SAVE!
• Opportunities for advancement and growth within our organization – we’re excited to embark on this journey with you.

We are an Equal Opportunity Employer.