General Manager

Trulieve Cannabis Corp.; Huntington (WV); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading company in the cannabis industry is seeking a General Manager for its Huntington location. The role involves overseeing store operations, ensuring regulatory compliance, and providing exceptional customer service. The ideal candidate will demonstrate strong leadership, management skills, and a commitment to patient care while working in a dynamic environment. This position requires availability for flexible working hours, including evenings and weekends.

Benefits

Comprehensive benefits package

Paid time off

Qualifications

• Four years related experience and/or training or equivalent combination of education and experience.
• Management experience in retail or customer service area.
• Cash handling experience.

Responsibilities

• Lead and supervise store personnel.
• Ensure compliance with state regulations.
• Monitor and maintain store inventory.

Skills

Interpersonal Skills

Analytical Skills

Leadership

Customer Service

Education

Bachelor’s degree preferred

Job description

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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID: 15507

Remote Work Available:No

Job Title: General Manager

Department: Retail

Reports To: Area Manager

FLSA Status: Regular-Exempt

ROLE SUMMARY

The General Manager will be responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performance metrics and ensuring the efficient daily operations of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES

Plan and implement strategies to drive service standards and positive sales results

Maintain brand standards in visual merchandising

Ensure consistent regulatory compliance with all state specific regulations

Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.

Evaluate employee performance and identify hiring and training needs

Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives

Monitor and maintain store inventory

Responsible for handling and resolving patient issues and escalations

Maintain professional working relationships with business partners

Schedule effectively within labor budget to meet the needs of the business

Maintain strict confidentiality and compliance

Perform other tasks that have been assigned by management

SKILLS AND QUALIFICATIONS

Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience

Prior management experience, preferably in retail and/or customer service area is a plus

Must have prior cash handling experience

Must possess the ability to train, develop and evaluate a team of 40+ employees

Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion

Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices

Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures

Ability to interact with customers and team members respectfully and politely

ADDITIONAL MINIMUM QUALIFICATIONS

Must possess a valid driver’s license and pass a MVR background check (delivery locations only)

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must be able to move intermittently throughout the workday. Must be able to see and hear with or without aids that will enable these senses to function adequately to ensure the requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude.

PHYSICAL REQUIREMENTs

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including tight spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices:

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)

Occasionally required to remain in a seated position

WORK SCHEDULE

45+ hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Equal Opportunity Employer - Trulieve Supports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Nearest Major Market: Huntington
Nearest Secondary Market: Ashland