General Manager

American Seating; Grand Rapids (MI); Hybrid; USD 110,000 - 150,000; Full time

Job summary

American Seating in Grand Rapids, MI seeks a General Manager to drive safety, quality, schedule and cost through lean practices and strong leadership.

The role focuses on eliminating bottlenecks, guiding process improvements, and delivering targeted operational results across the organization.

Qualifications

• Bachelor’s degree or equivalent; 2 years work experience equals 1 year of education.
• Master’s in Operations Management, Engineering or Business Administration preferred.
• 8 years leadership/management experience including 4 years in operations with 2 years production supervision experience.

Responsibilities

• Evaluate current business systems, identify bottlenecks and assess opportunities for improvement.
• Identify and deploy cost-saving initiatives to achieve budget and operating income goals.
• Analyze data, metrics and performance indicators to make informed business decisions.
• Lead process transformation initiatives and secure stakeholder buy-in.
• Collaborate with department heads, project managers and frontline staff to drive enhancements.
• Provide direct supervisory control of operations to meet service levels.
• Lead HR development through training, development and succession planning.

Skills

Data analysis

Process mapping

Root cause analysis

Communication

Cross-functional leadership

Coaching & team building

Production scheduling

Deadline management

Leadership experience

Education

Bachelor’s degree or equivalent

Master’s in Operations Management, Engineering or Business Administration preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

FT Non-Union Grand Rapids, MI, US

2 days ago Requisition ID: 1499

TITLE: General Manager
REPORTS TO: VP of Operations
EXEMPTION STATUS: Full-Time, Salary-Exempt

POSITION SUMMARY:

Responsible for achieving targeted objectives for safety, quality, schedule and cost using lean manufacturing concepts and leadership principles. Enhance our operational efficiency, streamline workflows and drive positive change across the organization.

PRIMARY DUTIES & RESPONSIBILITIES:

• Evaluate current business systems, identify bottlenecks and assess opportunities for improvement.
• Identify and deploy a broad range of customer cost-saving initiatives through established processes; achieve budget and operating income goals.
• Analyze data, metrics and performance indicators to make informed business decisions.
• Lead process transformation initiatives, ensuring smooth transitions and stakeholder buy-in.
• Work closely with department heads, project managers and frontline staff to drive process enhancements.
• Provide direct supervisory control of operations team to ensure service level standards are met.
• Lead HR development efforts through appropriate training, development and succession planning.
• Recognize and manage operational risks/security practices; implement best practices and provide a safe work environment; support legal processes and enable legal dispute resolutions.
  

MINIMUM REQUIREMENTS:

• Bachelor’s degree or equivalent (2 years work experience equals 1 year of education; experience used for education equivalency can’t be used for work experience qualification).
• Master’s in Operations Management, Engineering or Business Administration preferred.
• 8 years leadership/management experience including 4 years in operations with 2 years production supervision experience.

SKILLS REQUIRED:

• Proficient in data analysis, process mapping and root cause analysis.
• Excellent verbal and written communication skills.
• Proven ability to lead cross-functional teams and drive change.
• Creative problem solver with a results-oriented mindset.
• Availability to work extended hours, including evenings, nights and weekends.
• Ability to apply coaching, team building and leadership skills.
• Ability to meet production deadlines and to react to changes to meet customer demands.

WORKING CONDITIONS:

• Plant environment with occasional discomfort due to dust, noise and fumes.
• Extended work hours frequently required with periodic visits to multiple work sites.
• Work requires concentration on figures paperwork and data with frequent distracting influences such as people, telephone calls, noise etc.