General Manager

Phoenix Global; Fort Smith (AR); On-site; USD 120,000 - 170,000; Full time

Job summary

Phoenix Global is seeking a General Manager (Site Manager) to lead asset and personnel management onsite, ensuring safe and efficient operations in a high-risk industrial mill environment. The role requires coordinating daily activities, managing risks, and driving profitability for customer contracts.

The candidate will oversee site operations, mentor the management team, and collaborate with regional leadership to optimize performance and safety standards.

Qualifications

• Proven work experience in Operations or similar role.
• Knowledge of organizational effectiveness and operations management.
• Experience with budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.
• Leadership ability.
• Strong organizational skills.
• Degree in Business, Operations Management, or related field.
• Valid driver’s license.

Responsibilities

• Oversee site operations to meet production targets and service quality.
• Drive profitability and manage site budgets and expenses.
• Coordinate with customer contracts and mill personnel.
• Develop site leadership and training programs.
• Ensure safety and compliance in a heavy industrial setting.
• Regularly visit the site to supervise operations.

Skills

Leadership ability

Excellent communication skills

Strong organizational skills

Knowledge of organizational efficiency

Budgeting and forecasting

Business and financial principles

Education

Degree in Business/Operations

Job description

Position Title:

General Manager (Site Manager)

Reports To:

Regional Director

Overview Of Position

The General Manager is responsible for managing assets and personnel onsite to meet the customer’s needs in a safe and efficient manner. Operating in a customer’s mill, the work environment is challenging and high-risk. The successful candidate coordinates daily activities, manages the risks, and maximizes profits. The General Manager reports to the Regional Directo r.

Typical Functions

Site Operations:

• Create a safety culture of hazard identification and compliance with standards in the workforce.
• Manage 24/7 operations to achieve high equipment utilization with an optimal headcount to hit production targets while delivering a high degree of service quality,
• Understand the terms of the customer contract and meet with mill personnel as required, and communicate back to upper management and direct reports accordingly.
• Regularly be at the site to oversee operations.
• Develop site personnel and the management team to enhance performance and retain personnel.

Financial

• Drive profitability to meet corporate targets.
• Maximize opportunities in customer contracts and strive for 100% compliance with the contract.
• Manage and adhere to site budgets, controlling expenses to deliver net profits.
• In conjunction with the divisional AVP Finance, work strategically to provide solutions to profit declines or increases in expenses due to changes in the business.
• Establish and maintain positive relations with vendors and lessors.

Metal Recovery Plant Operations

• Provide resources and supervision to plant operations to achieve planned up time.
• Review planned material runs to ensure there is a balance between the mill’s needs and outside sales.
• Improve operational management systems, processes, and best practices.
• Examine financial data to analyze the profitability of each product generated by the plant.
• Ensure outputs meet customers’ specifications through frequent testing and inspections

Training

• Maintain a Training Matrix to ensure personnel are qualified to perform their assigned tasks and to increase their abilities, with structured training, and to perform a wider scope of duties.
• Challenge the staff to become better educated in the execution of business operations, project management, and financial performance through additional training.
• Identify “Train the Trainer” opportunities and execute within budgetary and Program objectives.
• Build programs to enhance the team’s abilities/capabilities. Enlist the assistance of corporate and external training resources.
• Continually evaluate the quality and effectiveness of training program deliverables.

Work Environment

This job operates in both a professional office environment and an industrial environment. This role also leads and directs the workforce in a heavy industrial setting, requiring a strong commitment to safety and adherence to required PPE for the environment and safeguards for environmental concerns.

Physical Demands

The physical demands described here are representative of those required to perform the essential functions of this job.

Requirements And Skills

Required Education and Experience:

• Proven work experience in Operations or similar role
• Knowledge of organizational effectiveness and operations management
• Experience with budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Strong organizational skills
• Degree in Business, Operations Management, or related field
• Valid driver’s license