General Manager

Retro Fitness; Fort Lauderdale (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Join a leading fitness company as a General Manager in Fort Lauderdale, where you'll be responsible for leading a dedicated team to provide exceptional service and maintain company standards. Ideal candidates will have management experience along with strong leadership and communication skills. This full-time role offers competitive compensation and robust benefits, making it a great opportunity for those passionate about wellness and fitness.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Flexible scheduling

Growth Opportunities

Qualifications

• 3-5+ years management experience required.
• Experience in supervising and coordinating teams.
• Ability to achieve financial targets for the club.

Responsibilities

• Lead, motivate, and manage the team.
• Ensure high quality of service and compliance with brand standards.
• Coordinate operations across club support functions.

Skills

Excellent written and verbal communication

Strong organizational skills

Strong leadership skills

Strong customer service skills

Strong computer skills

Education

4-year college degree preferred

Related business experience

Job description

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Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
  
  
  

At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.

The General Manager will ensure that members receive the highest quality of service and facilities, as well as lead, motivate, and manage their team. This role will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising, and coordinating the activities of employees engaged in servicing our members’ needs.

Benefits and Perks:

• Flexible scheduling
• Growth Opportunities
  
  
  

Experience Requirements:

• 4-year college degree preferred or related business experience.
• 3-5+ years management experience required.
  
  
  

Skill Requirements:

• Excellent written and verbal communication
• Strong organizational skills
• Strong leadership skills
• Strong administrative skills
• Strong customer service skills
• Strong computer skills
  
  
  

Professional Responsibilities:

Operations

• Coordinate and work within club support functions of Fitness, Sales, Marketing, Accounting, Information Technology.
• Resolve member complaints in an efficient and tactful manner following club procedure and documentation.
• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members and employees.
• Ensure the club meets brand standards for cleanliness, maintenance, safety, and security.
• Ensure visible maintenance items are repaired promptly and proper signage is posted.
• Track completion of opening/closing checklists, logs, and cleaning checklist.
• Oversee expense goals by managing payroll and general and administrative expenses.
• Keep current in knowledge of key competitors.
• Perform brand excellence reviews.
• Communicate and implement club policies and procedures to employees.
  
  
  

Personal Training

• Achieve desired personal training revenue, Set/Show/Close, and session burn goals.
• Facilitate integration of Personal Training services into point-of-sale presentations to maximize the number of fitness assessments scheduled and packages sold.
• Oversee PT manager in ensuring all components of departmental objectives are satisfied.
  
  
  

Sales

• Achieve desired revenue goals in the following profit centers:
• Membership
• Training
• Retail & Merchandising
• Monitor flagged check-ins to increase revenue and reduce collections.
• Ensure ongoing prospecting and generation of new prospective members.
• Ensure that the staff has a high level of knowledge about the club’s programs, facilities, and equipment.
• Hold daily, weekly, and monthly meetings to train staff and maintain a high performing team.
• Demonstrate an ability to increase revenue per member.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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