General Manager

Tucanos Brazilian Grill, LLC; Farmington (UT); Hybride; USD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

Shift meal discounts

Guest dining discount

Career growth opportunities

Guaranteed Sundays off

Résumé du poste

Tucanos Brazilian Grill, LLC is seeking a General Manager – Guest Experience Architect & People Developer. You will lead the team on the restaurant floor, uphold hospitality standards, and shape a guest-centric culture. Your role focuses on developing people, managing operations, and ensuring memorable experiences for every guest.

You’ll coach daily, set high standards, and drive performance while maintaining labor, quality, cleanliness, and financials in service of the guest.

Qualifications

• Proven leadership experience in hospitality/restaurant settings.
• Ability to build guest loyalty through interactions and service excellence.
• Strong coaching, feedback, and people-development skills.
• Demonstrated accountability in managing team performance and standards.
• Experience overseeing restaurant operations, labor, food quality, and finances.
• Excellent written and spoken communication with clear decision-making.

Responsabilités

• Lead restaurant operations with a guest-first approach, ensuring exceptional guest experiences.
• Coach and mentor team members to uphold Tucanos standards and culture.
• Oversee labor scheduling, food quality, cleanliness, and financials.
• Drive guest loyalty through personal connections and proactive problem solving.
• Communicate clearly with staff and leadership to maintain high performance.

Connaissances

Leadership

Guest-first mindset

Coaching & mentoring

Accountability

Operations management

Communication & decision-making

Description du poste

Join the Tucanos Experience At Tucanos Brazilian Grill, we don’t just serve food—we throw a party every day! We’re a vibrant, high-energy team that brings the spirit of Brazil to life through sizzling churrasco, lively music, and genuine hospitality. If you’re upbeat, hardworking, and love creating unforgettable moments for guests, you’ll thrive here. We celebrate individuality while rewarding teamwork, and we believe that great things happen when passionate people work together. From your first day, you’ll be part of a fast-paced, supportive environment where fun and professionalism go hand in hand. We’re not just offering you a job—we’re offering you a chance to grow, shine, and build lasting friendships along the way. Why You’ll Love Working Here: - Flexible scheduling – full and part time - Discounted shift meals - 25% off when dining as a guest - Career growth opportunities and cross-training - Benefits available at 30 hours/week - Guaranteed Sundays off—we’re closed so you can enjoy time with family and friends

General Manager – Guest Experience Architect & People Developer

Lead the team. Champion the guest. Build something unforgettable.

As a Tucanos General Manager, your #1 priority is the guest—always. From the warmth of the greeting to the final farewell, every interaction reflects your leadership, vision, and culture. You don’t just run a restaurant—you build a vibrant environment where guests feel cared for, celebrated, and eager to return.

Guest interaction isn’t a task—it’s your passion. You’re on the floor, connecting, listening, guiding the experience, and setting the standard for hospitality. You lead by example—greeting guests by name, resolving concerns with empathy, and making every table feel like the center of attention.

Just as importantly, you grow and mentor your team to adopt that same guest-first mindset. You coach daily, provide consistent feedback, and hold your people accountable to the high standards that define the Tucanos experience. You’ll also manage labor, food quality, cleanliness, and financials—but all of that is in service to one thing: the guest.

What We’re Looking For:

• - Dynamic leadership experience with a guest-first approach

• - Proven ability to build guest loyalty through interaction and care

• - Passion for coaching and mentoring team members

• - Strong accountability standards and ability to lead by example

• - Experience managing operations, financials, and team development

• - Excellent communication, organization, and decision-making skills

If you believe the guest is everything, and leadership means inspiring others to serve with passion—then Tucanos is your stage. Bring your heart, your fire, and lead the experience.

We use eVerify to confirm U.S. Employment eligibility.