General Manager

Jersey Mike's Ellicott City; Ellicott City (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Jersey Mike's Subs in Point Pleasant, NJ is seeking a Manager in Training to join our fast-paced, customer‑focused team. You will learn every aspect of running a Jersey Mike's store, from opening and closing duties to staff development and inventory control.

The role emphasizes hands-on leadership, exceptional guest service, food safety, and teamwork. No prior experience? We provide training and growth opportunities in a lively, community‑minded environment.

Qualifications

• 1 year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Responsibilities

• Work 40-45 hours a week
• Maintain a restaurant that is noticeably cleaner than others
• Work in a fast-paced, team-driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of accountability and integrity
• Key Holder
• Open and close the store
• Know how to bake bread and perform all prep
• Manage and lead a crew of 2 to 12 people
• Proficient in slicing
• Create employee schedules
• Place inventory orders
• Fill in for the Manager in all capacities when needed
• Assist in employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Skills

QSR experience

Customer service

Team leadership

Fast-paced environment

Communication

Education

Serve Safe Certification - Food Handler

Job description

Jersey Mike's Subs has been making amazing subs in Point Pleasant, New Jersey, since 1956!

Our tradition is rooted in a strong sense of community and a commitment to our people's personal and professional development. Our goal is to serve the highest-quality sub sandwich to our customers in a way that shows gratitude and care to everyone who comes through our door. Our culture is one of "giving" and supporting our local communities so we can lift everyone up together.

"Jersey Mike's "A Sub Above"

Jersey Mike's is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We believe a winning team starts with people who are fun, personable, diligent, positive, energetic, eager to learn, take pride in what they do, and who they are. At the end of the day, they focus on delivering great customer service with a Great Big Smile! If you possess these attributes and are committed to improving them, we would love to speak with you about joining our team!

"Jersey Mike's "A Sub Above"

Jersey Mike's Subs is looking for Managers.

Become part of Jersey Mike's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling, and rewarding!

If you like to have fun, banter with people, and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great, authentic sub sandwiches, you'll learn a whole new level of social decorum to carry with you through life.

So become part of our tradition! We were built on a strong sense of community and a commitment to our people's personal growth. If you enjoy being part of something special in a strong, cultural, and spirited environment, then bring your energy and grow with us!

A Manager in Training's responsibilities include, but are not limited to:

• Work 40-45 hours a week
• Maintain a restaurant that is noticeably cleaner than others
• Work in a fast-paced, team-driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the terms accountability and integrity
• Key Holder
• Perform all tasks related to the opening and closing of the store
• Know how to bake bread and perform all prep
• Manage and lead a crew of 2 to 12 people
• Proficient in slicing
• Create employee schedule
• Place inventory orders
• Fill in for the Manager in all capacities when needed
• Assist in employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Qualifications for the job:

• 1 Year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Key Competencies:

• Excellent Menu and product knowledge, awesome personality
• Must be able to thrive in a fast-paced environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests. Awesome personality
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

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