General Manager

Troon; Dundalk (MD); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health and Dental Care

Disability Insurance

Life Insurance

Employee Assistance Program

Flexible Spending Accounts and Health

Health Savings Account (HSA)

Legal Assistance

Paid Time-Off

Job summary

Sparrows Point Country Club in Dundalk, MD, is seeking a hands-on General Manager to lead a hospitality-focused property under Troon. Responsibilities include budgeting, financial monitoring, HR policy leadership, operations oversight, and marketing coordination to drive guest satisfaction.

The ideal candidate has a BA and relevant experience, with proficiency in Microsoft Office, and will manage a team across multiple departments while upholding company standards.

Qualifications

• Bachelor’s degree from a four-year college or university (or equivalent combination of education and experience).
• Proficient in English for communication with staff and customers.
• Knowledge of Microsoft Office applications.

Responsibilities

• Prepares and monitors annual budget, revenue goals, and expenses, and generates forecasts.
• Monitors monthly financial reports and takes corrective action.
• Establishes personnel policies and staff development programs.
• Ensures HR procedures are followed by management staff.
• Develops and maintains an organizational plan and implements improvements.
• Coordinates marketing programs to promote the facility’s services.
• Ensures high standards for food and beverage service.
• Interviews, hires, trains, assigns, and directs staff; evaluates performance.
• Manages department heads and training programs.

Skills

English literacy

Microsoft Office

General Management

Education

Bachelor’s degree (BA)

Job description

Sparrows Point Country Club

located in Dundalk, MD, is pleased to announce an excellent career opportunity for aFull-Time General Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part ofTroon, you will contribute to a global leader in golf and community management.

Annual compensation

$110,000 to $120,000 (Depending on Experience)

• Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA, and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility’s physical assets and each facility.
• Coordinates marketing programs to promote the facility’s services to potential customers.
• Ensures the highest standards for food and beverage service on the property.
• Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but are not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.

Education/Experience:

Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands:

Regularly stands, walks, and sits.

Occasionally, may climb, balance, stoop, kneel, crawl, crouch, taste, or smell.

Regularly uses hands to finger, feel, or handle, reaches with arms and hands, talks or hears.

Occasionally lifts to 50 pounds.

Occasionally works in outdoor weather conditions.

Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

Benefits

• 401(k) Retirement Plan
• Health and Dental Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts and Health Savings Account (HSA)
• Legal Assistance
• Paid Time-Off

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.