General Manager

CycleBar Franchise SPV, LLC; Denver (CO); On-site; USD 65,000 - 164,000; Full time

Job summary

CycleBar, a leading premium indoor cycling franchise, is seeking a General Manager passionate about fitness and community. This role involves meeting sales goals, leading team members, and ensuring excellent customer experiences, all within a vibrant studio environment. Competitive salary and bonuses are offered based on performance.

Benefits

Commission on sales

Complimentary CycleBar classes

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Fluent in English with excellent communication skills.
• Ability to manage multiple revenue streams.

Responsibilities

• Meet studio sales goals and membership renewals.
• Build lasting relationships with prospective and current members.
• Supervise and train CBX Team members.

Skills

Sales

Communication

Leadership

Customer Service

Job description

1 month ago Be among the first 25 applicants

General Manager Job Description

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

General Manager Job Description

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

Requirement:

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Ability to manage and drive 2 revenue streams: memberships and retail.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.
  
  
  

Duties:

• Lead Generation
• Strategically engage in marketing efforts to generate leads for the studio
• Lead Management
• Following the LASER process in order to convert Leads to Members
• New member acquisition and converting non-members to membership
• Membership and Rider Relations
• Build rapport and lasting relationships all members
• Retain existing members and engage with them in a way that generates referrals
• Handle all Rider concerns with a solutions-focused attitude in a timely manner
• CBX Team
• Hire and train new CBX Team Members
• Manage CBX schedule
• Supervise CBX Team Performance and Drive Results
• Financial Performance
• Collaborate with Studio Owner to set monthly, weekly, and daily targets
• Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
• Operations
• Maintain cleanliness and organization of the Studio
• Ensure all technology is working and submit trouble tickets when necessary
  
  
  

Compensation & Benefits:

• This position offers competitive base + bonuses; based on experience & performance.
• Commission paid on sales
• Opportunity to bonus, based on performance
• Complimentary CycleBar Classes at Studio
  
  
  

Company Overview:

CycleBar is the world's first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.

We are currently seeking for a high energy, passion filled, and sales motivated individual who is fitness minded and has a love for the community, and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our CycleBar Experience Associate delivers the CycleBar experience and helps drive daily sales.

Requirements:

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Possess leadership ability
• Ability to take on tasks from other leaders on staff
• Goal-oriented with an ability to achieve sales in memberships and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
  
  
  

Physical Requirements:

• Must be able and willing to move bikes, and perform minor bike maintenance
• Must be willing to clean CycleTheater, Bathrooms, Lobby, etc.
• Must be able to lift up to 30lbs
  
  
  

Qualifications:

• 1 year in a supervisory role
• 1 year in a sales role
• Preferred Prior Fitness Front Desk Sales experience
  
  
  

Responsibilities:

• Be the lead and supervise CBX staff
• Help train CBX staff on sales and providing premium level customer service
• Provide top of the line service to all new and existing riders
• Execute sales and hospitality process of first time rider experience, follow up, and close potential member
• Meet member and retail sales goals assigned by General Manager
• Ensure CBX staff meets goals during their shift
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives
  
  
  

Benefits:

• Ride for free at ANY time when there is a bike available!
• Leave the stuffy clothes behind, it’s all leggings and shorts here!
• Work a non-traditional structured schedule!
• Let your voice be heard! You will have access to others in the CycleBar community from your studio, studio’s across the country, and the corporate team!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Staffing and Recruiting

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