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Jones Lang LaSalle Incorporated seeks a General Manager with strong medical tenant experience to oversee a Denver portfolio. You will lead financial performance, tenant relations, and strategic projects while ensuring regulatory compliance and high client satisfaction.
You will direct a team to manage TI/build-outs, budgets, and leases, with a focus on HIPAA-aware operations and cost-effective service contracts in a dynamic market.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL is seeking an exceptional General Manager with proven medical tenant experience to oversee a dynamic collection of buildings in downtown Denver and surrounding areas. Your deep understanding of healthcare real estate will be essential as you navigate the unique operational, regulatory, and tenant needs that define medical properties. This high-impact role combines strategic leadership with hands-on execution—you'll drive financial performance through expert budget management and reporting, oversee complex Tenant Improvement and capital projects tailored to medical specifications, and lead a talented team to deliver outstanding client experiences in this specialized sector. If you bring strong financial acumen, substantial experience managing medical office buildings or healthcare tenants, and a leadership style that inspires teams while building lasting client relationships, this is your opportunity to excel in one of America's most vibrant markets.
Effectively and regularly communicate with the General Manager and/or Regional Leadership on significant operating issues at the building, including client or tenant concerns.
Assist in the preparation of the annual budget and associated documentation, such as explanatory notes. Review financial statements and reports for the property, including occupancy rates and lease expiration dates. Analyze financial statements to project future financial positions and budget requirements. Prepare and review financial reports for clients on a monthly, quarterly, and annual basis, complying with the requirements in the management services agreement.
Inspect properties and equipment to assess the extent of service and equipment required. Recommend, justify, develop, and coordinate projects aimed at enhancing the value of the buildings. Work with the Engineering and maintenance team to facilitate maintenance, repairs, or renovations. Obtain bids from outside contractors following client and JLL guidelines. Manage construction projects, such as tenant improvements, restroom renovations, and major repair and maintenance projects. Review construction specifications or plans, seeking advice from relevant stakeholders.
Support the Brokerage Team in the review of lease proposals and lease language. Manage the lease administration process, from reviewing lease proposals to coordinating tenant construction and preparing lease abstracts. Maintain an intimate knowledge of lease agreements, ensuring compliance from an accounting and operations standpoint. Act as the primary or secondary contact for tenants regarding tenant service requests. Proactively meet with tenant representatives on a scheduled basis.
Work with Client Accounting Services to manage the accounting process and direct on-site bookkeeping functions and the collection process. Review account aging reports to assess collection status and outstanding balances. Evaluate current collection policies and procedures. Submit tenant accounts to attorneys or agencies for collection with client approval. Assist with tenant evictions in compliance with court orders and instructions from specified attorneys and clients. Prepare adjustments to the tenant billing process, demonstrating a strong understanding of CPI increases, CAM reconciliations, escalations, recoveries, special charges, etc. Competitively bid and prepare all service contracts to ensure high-quality and cost-effective services. Analyze contract bids, submit bids and recommendations, and execute standard form contract agreements. Act as the primary contact for service contractors and vendors.
Regularly communicate with the property team, providing necessary support and information to this primary tenant contact.
Expected compensation for this position: 95,000.00-105,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
On-site - Denver, CO
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For additional details on how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
For further information, visit jll.com.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.