General Manager

EōS Fitness; Cypress (TX); On-site; USD 58,656 - 100,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Employee referral program

Competitive pay plus vacation

Health, dental, vision, and pet insurance

401(k) + company matching

Job summary

A leading fitness chain in Cypress, Texas, is seeking a motivated General Manager to drive sales and develop a strong team. Responsibilities include hiring, training, and ensuring high customer service standards. Candidates should have at least 2 years of sales management and 3–4 years in customer service, with strong communication skills and an interest in fitness. This role offers a competitive salary and benefits, fostering a collaborative work environment.

Qualifications

• 2 years of sales management experience required.
• 3–4 years of customer service experience required.
• Strong interest in the fitness industry is preferred.
• Excellent communication skills needed for interaction with all levels.
• Embrace company core values.

Responsibilities

• Hiring, training, and supervising staff members.
• Set and achieve membership and revenue goals.
• Provide feedback to staff on performance.
• Ensure high-quality customer service.
• Supervise maintenance and cleanliness of the facility.

Skills

Sales management experience

Customer service experience

Strong communication skills

Relationship-building skills

Detail orientation

MS Office skills

Job description

About EōS Fitness

EōS Fitness is bold, upbeat, and motivating. Core Purpose: create loyal, lifelong fans and exercise practitioners. Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard To Win.

Position Overview

EōS Fitness is seeking a highly motivated and sales‑driven leader to act as General Manager, reporting to the District Sales Manager. The role focuses on driving sales, improving processes, and developing a strong team of leaders to ensure members achieve their health and wellness goals.

Responsibilities

• Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants.
• Effectively communicate goals, expectations, and procedures to staff, ensuring everyone understands their roles.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign‑ups.
• Provide constructive feedback to staff on performance, using clear and specific language to highlight strengths and areas for improvement.
• Ensure high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure safety and well‑being.

Qualifications

• 2 years of sales management experience.
• 3–4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship‑building and influencing skills with people at all levels and functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• And, of course, someone who embraces our Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

Salary & Pay Range

$58,656 — $100,000 USD

Benefits & Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted Personal Training and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, supplemental life, employee assistance program, and even pet insurance are offered!
• 401(k) + company matching.
• Personal education growth options with Sophia Learning.
• Based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

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