General Manager

DriveTime; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K)

Life insurance policy

Short and long-term disability

Tuition reimbursement

Wellness program

Competitive pay

Paid time off

Job summary

DriveTime is seeking a General Manager to oversee dealership performance, focusing on sales, profitability, customer experience, and daily operations. You will drive results through team leadership and process optimization, with coaching to develop high-performing teams and a culture of accountability.

The role emphasizes strategic execution, cross-channel sales leadership, and delivering an outstanding customer experience while maintaining strong financial discipline and growth trajectory.

Qualifications

• Proven leadership experience with multi-unit responsibility preferred.
• Strong ability to drive sales and operational results.
• Excellent communication and team development skills.

Responsibilities

• Lead overall dealership performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence.
• Drive sales volume and profitability objectives across all channels in a dynamic market.
• Execute company initiatives and marketing programs to maximize business results.

Skills

Leadership

Sales leadership

Strategic thinking

Team development

Customer experience

Operations management

Communication

Analytical thinking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

What's Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!

That's Nice, But What's the Job?

This role is designed for proven leaders who are ready to take the next step into dealership operations and business leadership. As General Manager, you will oversee overall store performance, including sales, customer experience, team development, and operational execution. We provide the tools, support, and leadership development needed to help you successfully run your dealership and continue growing your career.

Key Responsibilities

• Lead overall dealership performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence.
• Drive sales volume and profitability objectives utilizing all sales channels in a continually changing environment.
• Execute company-wide initiatives, strategies, and marketing programs to maximize business results and meet or exceed dealership goals.
• Coach and develop high-performing teams while creating a culture of accountability and growth.
• Provide leadership and direction across dealership operations to ensure an outstanding customer experience.
• Conduct regular team meetings focused on performance, communication, and continuous improvement.
• Analyze business trends, identify opportunities, and implement strategies to improve dealership performance.

What We're Looking For

• Proactive leadership. Take initiative, lead confidently, and assume ownership of the business without waiting to be directed.
• Drive and adaptability. Bring forward new ideas, remain open to learning, and adapt in a fast-changing environment.
• Sound judgment. Make thoughtful, informed decisions by gathering facts, weighing options, and acting with confidence.
• Strong communication skills. Communicate clearly and effectively, both verbally and in writing, with team members, leaders, and a variety of audiences.
• Critical thinking. Evaluate ideas carefully, ask thoughtful questions, and challenge assumptions when needed.
• Active listening. Seek to understand first and listen with intention rather than simply listening to respond.
• Attention to detail. Maintain a high standard of accuracy and follow-through in every aspect of the role.
• Composure under pressure. Stay level-headed and professional when navigating difficult situations.
• Collaborative mindset. Thrive in a high-performing team environment and contribute to shared success.

Qualifications

• High school diploma or equivalent required; college degree preferred
• 5+ years of leadership or management experience
• General Manager, Retail Manager, Multi-Unit Manager, or other operational leadership experience preferred
• Strong leadership, communication, and team development skills
• Demonstrated ability to drive sales performance and operational results

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well ... money matters!

• Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends.
• Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done.
• World Class Training and Development. You can quickly certify on higher levels and prepare for the next role with our manager training programs.

• Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!