General Manager

Goodwood Holdings; Columbus (OH); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Goodwood Holdings is seeking a passionate General Manager for their Columbus location. The ideal candidate will lead the management team, ensure financial success, and provide an excellent guest experience in a high-energy environment. The role requires previous management experience and a commitment to upholding company standards.

Qualifications

• 4+ years of previous management experience required.
• Strong customer service and communication skills needed.
• Ability to plan, multitask, and manage conflict effectively.

Responsibilities

• Lead and direct the Management team, including scheduling and performance management.
• Plan and implement financial budgets; maintain operational policies.
• Hire, train, and retain team members while driving guest engagement.

Skills

Customer Service

People Management

Planning

Multitasking

Conflict Resolution

Verbal Communication

Self Motivation

Time Management

Job description

General Manager

Job Details

Job Type

Full-time

Columbus, OH

Description:

General Manager

Employment Type: Full Time

Goodwood Brewing and Spirits is in the business of creating good experiences with good beer and bourbon. We are a hospitality company that produces beer and bourbon for distribution, and manages several restaurant locations. Our quality craft beers and spirits combined with our culinary driven, southern inspired food, will provide customers with confidence that we are the best choice for their dining experience. Learn more at www.goodwood.beer.

Goodwood Columbus is searching for experienced candidates for the position of General Manager who is passionate about connecting with team members and patrons. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding guest expectations on every occasion, to ensuring we meet our financial responsibilities, managers are the critical link to making it all happen.

All managers are cross trained on FOH and BOH duties.

Responsibilities:

• Lead and direct the Management team including scheduling, assigning responsibilities and setting expectations. Manage performance of team, including performance evaluations, coaching and accountability.
• Plan and implement weekly, monthly and yearly financial budgets
• Maintain operations of policies, aiming for consistent productivity and quality
• Maintain a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry
• Be a role model and hold team members accountable to company operational and quality standards
• Foster open communication between team members and Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Goodwood systems to effectively control costs
• Hire, train, retain, and develop team members to take on larger roles
• Drive guest engagement within the the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Participate in monthly inventory counts
• Work with the marketing team on promotions, events, etc.
• Meet goals set by Director of Operations, VP Marketing and VP Restaurant Operations
• Communicate and embody Goodwood culture and beliefs: Every Guest Counts, Food Perfection, Be Accountable

Qualifications:

• Customer Service
• People Management, fostering teamwork and giving feedback
• Planning and Multitasking
• Conflict Resolution Skills
• Verbal Communication Skills
• Self Motivated
• Time Management Skills
• 4+ years of previous management experience