General Manager

Crunch Fitness - Fit Fusion LLC; Coeur d'Alene (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion LLC in Coeur d'Alene, ID is seeking a General Manager to oversee gym operations, deliver an exceptional member experience, and drive financial success in a dynamic, non-judgmental environment.

You will lead a team, set weekly schedules, coach staff on sales and training, ensure brand standards, monitor KPIs, and partner with the regional team to energize daily, weekly, and monthly objectives.

Qualifications

• Must have strong leadership and team-building skills.
• Experience running fitness facility operations and finances.
• Knowledge of KPI tracking and sales performance.

Responsibilities

• Build strong teams by recruiting, interviewing, and hiring managers and staff.
• Direct management of team including weekly schedules and roles.
• Oversee training standards and coach staff to improve sales performance.
• Develop and coach team members on employment policies and practices.
• Conduct team meetings and set goals.
• Grow the business focusing on sales and operations while energizing daily, weekly, and monthly objectives.
• Ensure timely resolution to member inquiries and issues.
• Monitor KPI performance and maintain clean facility per Crunch standards.
• Manage payroll and scheduling to ensure adequate staffing.
• Oversee offerings, amenities, and equipment utilization.
• Ensure compliance with all policies and standards.
• Monitor inventory and oversee retail processes.

Skills

Team leadership

Operational management

Sales & KPI focus

CPR/AED certified

Tools

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Profit sharing
• Training & development

General Manager | Fit Fusion

Overview

The general manager is responsible for the oversight of gym operations to ensure an excellent member experience as well as manage a financially successful gym in a non-judgmental environment. The general manager will be accountable for leading a team at gym level in a positive, motivating manner with a focus on gym operations, sales and employee training and development.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Requirements

• Minimum 2 years of fitness facility management experience.
• Experience with supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification
• Ability to take assertive action to accomplish objectives, innovate and solve problems.
• Knowledge of key metrics and drivers to grow the gym level business.
• Proficient with Microsoft Suite or similar software

Reporting Structure

• Reports directly to the Regional Operations Director and President.
• Works in conjunction with the Fit Fusion management team.