General Manager

Crunch Fitness - Fit Fusion, LLC; Pensacola (FL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations, ensuring a premier member experience and a financially successful facility. You will lead a team at the gym level, focusing on operations, sales, and staff development in a non-judgmental environment.

Responsibilities include building teams, managing schedules, coaching staff, driving sales, resolving member inquiries, and maintaining brand standards across all aspects of gym management.

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team and managing shifts.
• Experience with business operations including finance and labor management.
• CPR/AED certification is required.
• Ability to analyze metrics to grow the gym business.
• Proficiency with Microsoft Office or similar software.

Responsibilities

• Build strong teams through hiring and onboarding of managers and staff.
• Direct management of weekly schedules and areas of responsibility.
• Oversee training standards and coach staff to boost sales performance.
• Develop and coach team on employment policies and practices.
• Lead team meetings and set clear goals.
• Drive sales and operations while energizing daily, weekly, and monthly objectives.
• Ensure prompt resolution of member inquiries and issues.
• Monitor KPI performance and ensure brand standards are met.
• Maintain a clean facility in line with Crunch brand standards.
• Manage payroll and scheduling to keep the gym adequately staffed.
• Oversee offerings, amenities, and equipment utilization.
• Ensure compliance with all policies, procedures, and standards.
• Monitor inventory and oversee the retail sales process.

Skills

Team supervision

Facilities management

Finance & operations

CPR/AED certification

Microsoft Office

Problem solving

Tools

Microsoft Office

Job description

Overview

The general manager is responsible for the oversight of gym operations to ensure an excellent member experience as well as manage a financially successful gym in a non-judgmental environment. The general manager will be accountable for leading a team at gym level in a positive, motivating manner with a focus on gym operations, sales and employee training and development.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Profit sharing
• Training & development

General Manager

Fit Fusion

Overview

The general manager is responsible for the oversight of gym operations to ensure an excellent member experience as well as manage a financially successful gym in a non-judgmental environment. The general manager will be accountable for leading a team at gym level in a positive, motivating manner with a focus on gym operations, sales and employee training and development.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Requirements

• Minimum 2 years of fitness facility management experience.
• Experience with supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification
• Ability to take assertive action to accomplish objectives, innovate and solve problems.
• Knowledge of key metrics and drivers to grow the gym level business.
• Proficient with Microsoft Suite or similar software

Reporting Structure

• Reports directly to the Regional Operations Director and President.
• Works in conjunction with the Fit Fusion management team.