General Manager

McDonald's Restaurants Limited; Chelsea (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Leadership training

Career growth

Job summary

McDonald's Chelsea restaurant in Massachusetts seeks a General Manager to lead restaurant operations and build a high-performing team.

You will recruit, train, coach, and develop future leaders while driving guest satisfaction, profitability, and brand standards in a fast-paced environment.

Qualifications

• Proven leadership experience in restaurant, retail, or hospitality management.
• Strong ability to coach, motivate, and develop people.
• Excellent communication and organizational skills.
• Results-oriented mindset with strong business acumen.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for delivering exceptional guest experiences.
• Commitment to creating a positive and inclusive workplace culture.

Responsibilities

• Lead all aspects of restaurant operations.
• Recruit, train, coach, and develop future leaders.
• Build a culture focused on teamwork, accountability, and respect.
• Drive sales growth, profitability, and operational performance.
• Deliver exceptional guest satisfaction and hospitality.
• Ensure food safety, cleanliness, and brand standards are consistently achieved.
• Analyze business results and create action plans for continued success.
• Inspire your team to achieve goals and celebrate wins.

Skills

Leadership

Coaching & development

Communication

Business acumen

Multitasking

Guest experience

Culture building

Job description

GENERAL MANAGER – LEAD PEOPLE. BUILD TEAMS. DRIVE SUCCESS.

Are you a passionate leader who loves developing people, achieving results, and creating a culture where teams thrive?

We’re looking for a dynamic General Manager to lead restaurant operations, inspire future leaders, and deliver outstanding results for guests, employees, and the business.

As a General Manager, you’ll be the CEO of your restaurant—responsible for building a high-performing team, creating an exceptional guest experience, and driving operational excellence every day.

What You’ll Do:

• Lead all aspects of restaurant operations
• Recruit, train, coach, and develop future leaders
• Build a culture focused on teamwork, accountability, and respect
• Drive sales growth, profitability, and operational performance
• Deliver exceptional guest satisfaction and hospitality
• Ensure food safety, cleanliness, and brand standards are consistently achieved
• Analyze business results and create action plans for continued success
• Inspire your team to achieve goals and celebrate wins

What We’re Looking For:

• Proven leadership experience in restaurant, retail, or hospitality management
• Strong ability to coach, motivate, and develop people
• Excellent communication and organizational skills
• Results-oriented mindset with strong business acumen
• Ability to manage multiple priorities in a fast-paced environment
• Passion for delivering exceptional guest experiences
• Commitment to creating a positive and inclusive workplace culture

Why Join Our Team?

• Competitive salary and performance incentives
• Career growth opportunities within a growing organization
• Leadership development and ongoing training
• Strong support from experienced operations leaders
• Opportunity to shape the culture and success of your restaurant
• Make a meaningful impact on employees, guests, and your community

The best General Managers don’t simply manage restaurants—they build teams, develop leaders, create opportunities, and inspire people to achieve more than they thought possible.

If you’re ready to lead a winning team and make a lasting impact, we’d love to meet you.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a variety of different tasks every day, and this posting does not list all the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and

operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that

the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_866B8563-58D2-4277-AC9F-32897C56F418_71509

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. For corporate roles, please proceed to the online application. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.