General Manager

Jimmy John's; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free meals while working

Health benefits (eligible after 30days

401(k) with company match

Paid Time Off (10 days/year for GMs)

Clear path for growth and advancement

Job summary

Jimmy John’s in Charlotte Market seeks a General Manager who will own the business, develop people, and drive results with an energetic culture. This leadership role focuses beyond running shifts, aiming to build a high-performing team and strong local market presence.

You will lead daily operations, coach Assistant Managers, enforce brand standards, and drive sales through local marketing while creating an environment where employees can grow and thrive.

Qualifications

• 1–2+ years of leadership experience in restaurant or service industry.
• Ability to work a 50-hour week (fixed schedule).
• Strong organizational and communication skills.
• Comfortable in a fast-paced, high-expectation environment.
• Basic computer proficiency (Word, Excel, Outlook).
• Physically able to stand, move quickly, and work on your feet.

Responsibilities

• Lead daily operations: food quality, speed, accuracy, cleanliness.
• Set the tone for energy, urgency, and hospitality every shift.
• Build, coach, and develop Assistant Managers and team members.
• Embrace brand standards and enforce them consistently.
• Drive sales through local store marketing and community engagement.
• Ensure systems and processes are followed with integrity.
• Create an environment where people want to work and grow.

Skills

Leadership experience

Communication skills

Customer service

Tools

Word

Excel

Outlook

Job description

General Manager – Jimmy John’s (JJNC | Charlotte Market)

Are you the kind of leader who sets the tone, owns the outcome, and builds a team that wins?

JJNC is one of the most respected Jimmy John’s franchisees in the system, operating 22+ locations across the Charlotte metro area. We’re growing — and we’re looking for a rockstar General Manager who is ready to lead at a high level.

This is not a “run the shift” role.

This is a leadership role where you:

• own the business
• develop people
• drive results
• and create a culture your team is proud of

What You’ll Own

As a GM, you are responsible for the full performance of your store:

• Lead daily operations: food quality, speed, accuracy, cleanliness
• Set the tone for energy, urgency, and hospitality every shift
• Build, coach, and develop Assistant Managers and team members
• Embrace brand standards and enforce them consistently
• Drive sales through local store marketing and community engagement
• Ensure systems and processes are followed with integrity
• Create an environment where people want to work and grow

What Success Looks Like

• Your store runs smoothly and consistently
• Your team knows the standard and executes it
• Your Assistant Managers can confidently run shifts
• Guests receive fast, accurate, and friendly service
• Your team shows up engaged, accountable, and improving

Who You Are

• You lead by example — not from the sidelines
• You take ownership of outcomes (good or bad)
• You bring energy, urgency, and consistency
• You are coachable and willing to grow
• You are comfortable holding people accountable
• You don’t wait to be told — you take initiative

Requirements

• 1–2+ years of leadership experience in restaurant or service industry
• Ability to work a 50-hour week (fixed schedule)
• Strong organizational and communication skills
• Comfortable in a fast-paced, high-expectation environment
• Basic computer proficiency (Word, Excel, Outlook, etc.)
• Physically able to stand, move quickly, and work on your feet

Training & Compensation

• Hourly pay during training period
• Transition to salary + performance-based bonus after training
• Bonus tied to store performance, leadership, and results

Perks & Benefits

• Free meals while working
• Health benefits (eligible after 30 days)
• 401(k) with company match
• Paid Time Off (10 days/year for GMs)
• Clear path for growth and advancement

Why JJNC

We don’t just run restaurants. We build leaders, create opportunity, and hold a high standard.

If you’re looking for a place to grow, be challenged, and make an impact — this is it.

Each Jimmy John’s franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Jimmy John’s,” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John’s restaurant to which you are applying.

Jimmy John’s and its franchisees are equal opportunity employers.

Since day one when Jimmy himself opened the first Jimmy John’s sandwich shop, we’ve had the determination and badassery to settle for nothing less than the best. And it all starts with our rockstars. Working here, you’ll find benefits that make living a good life a little easier and a place where you can belong and make an impact. We succeed together as a family because let’s be honest, nobody can compete with the rockstars of Jimmy John’s.