General Manager

starbirdchicken.com; Campbell (CA); On-site; USD 55,000 - 80,000; Full time

Job summary

Starbird Chicken seeks a restaurant manager to drive operations in a vibrant Bay Area environment. The role requires leadership and the ability to improve customer experiences while managing a growing team. Benefits include paid time off, health insurance, and tuition reimbursement, with growth potential in this fast-expanding company.

Benefits

2 weeks paid time off per year

Subsidized medical/dental benefits and vision

Tuition Reimbursement

Free language learning program

Free food when working and discounts otherwise

Advancement opportunities

Qualifications

• 3-5 years in the restaurant business, 2 years in a leadership role.
• Ability to train, mentor, and manage hourly team members.
• Openness to being coached/mentored.

Responsibilities

• Implement systems to positively impact cost controls.
• Responsible for hiring/onboarding and scheduling teams.
• Conduct training and management for team members.

Skills

Leadership

Customer Service

Communication

Teamwork

Multitasking

Education

Current food handler's certificate

Job description

Description

Starbird Chicken is a modern, Bay Area-born concept serving Positively Delicious Chicken in a vibrant environment. Starbird’s mission is to inspire excellence in the relentless pursuit of deliciousness. To achieve this mission, we create food people can feel good about eating, including delicious salads, crispy tenders, sandwiches and more. To provide the ultimate convenience for our guests, we offer a best in class omni-channel technology experience. Starbird is one of few restaurant concepts to launch with a full technology platform, including a proprietary mobile app and website with online ordering. Starbird has quickly grown from our original location in Sunnyvale to several Bay Area and Los Angeles locations. We are growing rapidly, and we’ll be adding an additional 5 locations in both the Bay Area and Southern California this year. To help fuel this growth, we are looking for hospitable and enthusiastic people to join our movement.

Why Starbird?
Our team members are the lifeblood of our organization. We believe in promoting from within our organization and helping our employees to build their skills. Whereas many companies give generously to worthy community-focused organizations, we focus our philanthropic efforts on the development and futures of all our beloved team members. These programs include but are not limited to free language learning courses and funded tuition for education courses and classes. Starbird team members contribute to creating a culture that is upbeat, encouraging and, most importantly, fun. We value each employee and strive for everyone within our organization to reach their personal peak.

Essentials of the job:

• Implement systems to positively impact cost controls
• Meet and balance the needs of both the operations team and needs of the store
• Responsible for hiring/onboarding
• Perform disciplinary actions and supporting documentation
• Write schedule for teams of 25+
• Order or oversee ordering product
• Ability to effectively train, mentor and manage hourly team members
• Ability to identify business priorities and set goals
• Know all aspects of meal production and assist your team when needed
• 3-5 Years in the restaurant business, 2 years in a leadership role
• Embrace and promote Starbird’s Core Values, Hospitality/Service Standards and Team Member Standards.
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Candidates must have a current food handler’s certificate to qualify for this position.

This is a full-time, salaried exempt position with a 45-50 hour expected work week. Managers do not have a set schedule and are required to work as needed to support the business, including evenings and weekends as the business requires.

Qualifications:

• People-first mentality
• Openness to being coached/mentored
• Ability to work in a fast-paced environment and multitask with an eye toward providing the best customer experience
• Self-motivated with an effective leadership set
• Energetic, outgoing and hospitable personality
• Punctual, strong work ethic and commitment to excellence
• Good verbal and written communication, as well as strong listening and interpersonal skills
• Love of great food and the instant gratification and challenges of the restaurant industry

Benefits

• 2 weeks of paid time off per year
• Subsidized medical/Dental benefits and vision
• Tuition Reimbursement
• Free language learning program
• You get free food when working and a discount when you are not
• Plenty of room for advancement in this fast-growing company

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.