General Manager

Gold's Gyms Of The Carolinas; Burlington (NC); On-site; USD 55,000 - 80,000; Full time

Job summary

A regional fitness company in Burlington, NC, is seeking a General Manager to oversee gym operations, manage budgets, and ensure exceptional customer service. The ideal candidate should have management experience, strong customer service skills, and an entrepreneurial spirit. Compelling benefits include a free gym membership and health insurance. This is a full-time position with a salary range of $55,000 to $80,000.

Benefits

Free Gold's Gym Membership

20% Employee Discount

401K

Health Insurance

Paid Time Off (PTO)

Commission and bonuses

Qualifications

• Five years of professional experience, preferably in management.
• Experience in the fitness industry preferred but not required.
• Current CPR Certification is necessary.

Responsibilities

• Manage gym operational budget effectively.
• Oversee sales processes and staff performance.
• Ensure high-level customer service in the gym.

Skills

Strong customer service orientation

Excellent verbal and written communication

Understanding of performance metrics

Entrepreneurial spirit

Strong work ethic

Education

High School diploma with five years professional experience

Associate or Bachelor's degree in business or related field

Job description

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• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.
  
  
  

Management Duties:

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.
  
  
  

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.
  
  
  

Job Qualifications:

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification
  
  
  

Benefits:

• Free Gold's Gym Membership to al our locations in the Carolinas!
• 20% Employee Discount on Clothing and Products
• 401K
• Health Insurance
• PTO
• Commission and bonuses
  
  
  

**RELOCATION ASSISTANCE IS NOT PROVIDED**

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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