General Manager

Workstream; Bristol (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

401K, HSA, medical, dental, vision, disability, and life insurance

Paid training

Complimentary meals while on duty

Daily pay option

Opportunities for advancement

Job summary

Workstream is seeking a General Manager for its IHOP restaurant in Bristol, Virginia. In this role, you will direct the restaurant operations, enhance guest experience, and achieve sales objectives. Ideal candidates should have at least 2 years of experience in the casual dining industry and strong leadership skills. The position offers competitive compensation, benefits, and opportunities for career advancement. Join us in creating smiles and great memories for our guests!

Qualifications

• Minimum 2 years’ current experience in the Casual Restaurant industry required.
• Current alcohol and food certifications preferred.
• ServeSafe Certification preferred (training may be provided).

Responsibilities

• Direct the operation of the restaurant to ensure a positive guest experience.
• Attain sales and profit objectives of the restaurant.
• Maintain standards of food quality, service, cleanliness, safety, and sanitation.

Skills

Team leadership

Conflict resolution

Communication skills

Education

High School Diploma or GED

Associate’s or Bachelor’s degree (preferred)

Tools

POS systems

Kitchen equipment

Job description

When you work for IHOP restaurants, we encourage you to “Be the pancake you wish to see in the world!” Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.

Job Summary

The General Manager contributes to the success of IHOP through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The General Manager’s responsibility is to direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members.

Requirements

• A minimum of 2 years’ current experience in the Casual Restaurant industry is required.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Current alcohol and food certifications that meet state requirements are preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams
• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Come hungry, leave happy!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.