General Manager

McDonald's Restaurants Limited; Boston (MA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career growth opportunities

Leadership development

Job summary

McDonald’s in Boston is seeking a General Manager to lead restaurant operations, inspire future leaders, and deliver outstanding results for guests, employees, and the business. You’ll act as the CEO of your restaurant, building a high-performing team, ensuring exceptional guest experiences, and driving operational excellence daily.

The role requires proven leadership in hospitality or retail, ability to coach and motivate, strong communication and organization, and a commitment to an inclusive

Qualifications

• Proven leadership experience in restaurant, retail, or hospitality management.
• Strong ability to coach, motivate, and develop people.
• Excellent communication and organizational skills.
• Results-driven with strong business acumen.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for delivering exceptional guest experiences.
• Commitment to a positive and inclusive workplace culture.

Responsibilities

• Lead all aspects of restaurant operations.
• Recruit, train, coach, and develop future leaders.
• Build a culture focused on teamwork, accountability, and respect.
• Drive sales growth, profitability, and operational performance.
• Deliver guest satisfaction and hospitality at the highest level.
• Ensure food safety, cleanliness, and brand standards.
• Analyze business results and create action plans for continued success.

Skills

Leadership experience

Coaching and development

Communication

Organizational skills

Multi-tasking

Guest experience

Inclusive culture

Job description

GENERAL MANAGER – LEAD PEOPLE. BUILD TEAMS. DRIVE SUCCESS.

Are you a passionate leader who loves developing people, achieving results, and creating a culture where teams thrive?

We’re looking for a dynamic General Manager to lead restaurant operations, inspire future leaders, and deliver outstanding results for guests, employees, and the business.

As a General Manager, you’ll be the CEO of your restaurant—responsible for building a high-performing team, creating an exceptional guest experience, and driving operational excellence every day.

What You’ll Do:

Lead all aspects of restaurant operations

Recruit, train, coach, and develop future leaders

Build a culture focused on teamwork, accountability, and respect

Drive sales growth, profitability, and operational performance

Deliver exceptional guest satisfaction and hospitality

Ensure food safety, cleanliness, and brand standards are consistently achieved

Analyze business results and create action plans for continued success

Inspire your team to achieve goals and celebrate wins

What We’re Looking For:

Proven leadership experience in restaurant, retail, or hospitality management

Strong ability to coach, motivate, and develop people

Excellent communication and organizational skills

Results-oriented mindset with strong business acumen

Ability to manage multiple priorities in a fast-paced environment

Passion for delivering exceptional guest experiences

Commitment to creating a positive and inclusive workplace culture

Why Join Our Team?

Competitive salary and performance incentives

Career growth opportunities within a growing organization

Leadership development and ongoing training

Strong support from experienced operations leaders

Opportunity to shape the culture and success of your restaurant

Make a meaningful impact on employees, guests, and your community

The best General Managers don’t simply manage restaurants—they build teams, develop leaders, create opportunities, and inspire people to achieve more than they thought possible.

If you’re ready to lead a winning team and make a lasting impact, we’d love to meet you.

Additional Information:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a variety of different tasks every day, and this posting does not list all the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and

operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that

the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_866B8563-58D2-4277-AC9F-32897C56F418_109460

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [e-mail]. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.