General Manager

Socket.dev; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Meal discounts

Paid vacation

401K enrollment and matching

Medical, dental, vision insurance

Mental health support

Career development opportunities

Job summary

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Qualifications

• 3 years of restaurant experience as a General Manager.
• Passion for hospitality and delivering outstanding guest experiences.
• Exceptional leadership and communication skills.
• Experience mentoring and training hourly team members.
• Attention to detail and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations and ensure seamless service.
• Develop and mentor a team of managers and staff.
• Drive guest satisfaction and loyalty through proactive engagement.
• Maintain high standards of hospitality and service.
• Manage budgeting, forecasting, and cost control to grow revenue.
• Drive sales through exceptional service and community engagement.
• Collaborate with culinary team to uphold food quality.
• Lead onboarding, training, and accountability across the team.
• Oversee inventory and roll out changes with clear communication.
• Ensure health, safety, and brand standards across operations.

Skills

Leadership

Hospitality

Team mentoring

Communication

Flexibility

Attention to detail

Availability evenings/weekends

Job description

At bartaco, food is our passion. But people are our purpose.

We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.

At bartaco, we’re guest-obsessed. Our mission is to create memorable moments for every guest, every time. It’s who we are.

We are looking for Managers to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.

• Pride: You take pride in your work and in contributing to something special
• Good People: You value teamwork, treat others with kindness, and build trust with those around you
• Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less
• Introspective: You’re always looking to grow and improve, taking feedback as an opportunity to get better
• Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration
• We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone’s day

A brief look at what you’ll do as a General Manager at bartaco:

As a General Manager, you’ll be a strategic leader and brand ambassador, guiding your team through our core leadership principles—role modeling, our touchstones, delivery on operational and culinary standards, and coaching and developing the team. Your role is to inspire, empower, and cultivate a strong team culture while optimizing business performance and ensuring exceptional guest experiences. You will foster a supportive, growth-oriented environment that reflects our values and connects with both guests and the community.

This role requires a proven leader with a passion for hospitality, a track record of driving revenue, and the ability to inspire a high-performing team. The General Manager will oversee all aspects of restaurant operations, ensuring a culture of excellence while achieving financial goals.

• Oversee daily restaurant operations, ensuring seamless execution of service and operational standards
• Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence
• Drive guest satisfaction and loyalty through 100% manager visits—engaging meaningfully with guests, creating return guests, and fostering long-term relationships
• Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service
• Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth
• Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty
• Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise
• Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings
• Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations
• Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability
• Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant’s physical condition and brand standards
• Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success
• Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement
• Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated
• Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality
• Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness
• Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness
• Mentorship, coaching, and accountability—ensuring every role contributes to exceptional service and operational excellence

Perks, Benefits + Rewards, just for you:

• A fun work environment!
• Career development and advancement opportunities
• Competitive pay
• Meal discounts when dining at bartaco
• Paid vacation time
• Gym and fitness center discounts
• Opportunity to learn multiple languages/language education
• Discounted virtual pet care
• Medical, dental, and vision insurance
• Mental Health and holistic wellness support
• 401K enrollment and matching

Requirements

• 3 years of restaurant experience as a General Manager
• A passion for hospitality and a commitment to delivering outstanding guest experiences
• Exceptional leadership and communication skills
• Experience mentoring and training hourly team members
• Attention to detail and problem-solving skills
• Flexibility to work evenings, weekends, and holidays

Physical Skills:

• Bring an energetic hustle and positive attitude to every shift
• Able to tolerate long periods working on foot/standing up
• Able to lift and move objects up to 50 pounds