General Manager

Janie and Jack; Bellevue (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee discount

401(k) with company matching

Medical, dental, vision and life保险

Paid Time Off

Tuition reimbursement

Employee Assistance Program

Job summary

Janie and Jack is seeking an inspired General Manager to lead the store team and own the business, delivering an unrivaled customer-centric experience. The General Manager will build outstanding teams to meet financial goals, drive sales, and create a positive, inclusive work environment.

In this role you will oversee overall store performance, recruit and develop staff, implement visual merchandising strategies, and coach the team to achieve and exceed targets while maintaining exceptional

Qualifications

• 4+ years management experience in specialty retail and/or multi-unit retail
• Proven ability to meet/exceed sales and profits targets
• Experience identifying top talent and developing teams
• Experience creating merchandising strategies and implementing visual changes to drive results
• Outstanding communication and critical thinking skills
• Ability to work in a fast-paced, dynamic company
• Authenticity and transparency in leadership
• Availability for nights, weekends, and holidays during peak periods

Responsibilities

• Oversee overall store performance and KPIs.
• Lead by example in sales generation and customer focus while coaching staff to improve selling opportunities.
• Create and execute visual merchandising strategies and optimize floor space and layout.
• Utilize tools/resources to enhance the customer experience.
• Adapt to change and drive business growth with innovative ideas.
• Motivate the team to meet or exceed hourly, daily, and weekly goals through in-store and omni selling.
• Be accountable for self and for the team; ensure a positive work environment that fosters diversity and teamwork.
• Identify training needs, design tailored plans, and implement effective training methods.

Skills

Store leadership

Sales leadership

Visual merchandising

Staff training

Recruiting

Customer focus

Communication

Multi-unit experience

Job description

Janie and Jack is looking for an inspired General Manager to lead the store team! We know our General Managers are a big part of our success; they are passionate about creating and delivering an unrivaled customer-centric experience for their customers. Devoted to owning the business as if it were their own, General Managers build outstanding teams to meet/exceed financial and business goals. They are champions of the business and lead confidently to drive exceptional results.

What You Will Do

• Responsible for overall store performance and KPI’s.
• A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships.
• Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout.
• Utilizes tools and resources to enhance the customer experience.
• Thrives in change and uncertainty and generates ideas to evolve and grow the business.
• Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills.
• Accountable for self and consistently holds others accountable.
• Operationally strong and resourceful.
• Builds a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance.
• Other duties as assigned.

What You’ll Bring

• 4+ years management experience in specialty retail and/or multi-unit retail business (preferred).
• Experienced leadership with demonstrated experience in meeting/exceeding sales and profits.
• Proven ability to identify top talent, build a team, and train/develop/retain people.
• Experience creating merchandising strategies and implementing visual changes to achieve business results.
• Outstanding communication and critical thinking skills.
• Ability to work in a fast-paced, dynamic company.
• Acts with authenticity, sincerity, and transparency.
• Available when needed, including nights, weekends, and holidays in addition to our peak business periods such as the holiday season.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed.
• Be at least 18 years old.

Why You’ll Love Working With Us

• The Product—so good, and you’re able to use your employee discount on all of it!
• The People—ask anyone who works here…we have incredible people on our team!
• The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!
• The Benefits—a generous employee discount that you can use on all in-store merchandise!
• Competitive Paid Time Off plan*
• Extensive 401(k) plan with company matching*
• Medical, dental, vision and life insurance*
• Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources.
• Tuition reimbursement.
• FUN work environment.
• For eligible employees

Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.