General Manager

Plazahotelelpaso; Bellevue (WA); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

PTO and Holidays

401k Company Match

Travel Discounts

Educational/Professional Development

Job summary

Larkspur Landing Bellevue, part of HHM Hotels, seeks a General Manager to lead operations and strategy for the Bellevue property. You will manage the full P&L, drive corporate partnerships, and optimize local accounts while maintaining high service standards.

The role emphasizes ownership relationships, onboarding a stable service team, and achieving market-share growth in a competitive landscape. Responsibilities include leading a diverse team, ensuring exceptional guest experiences, optimizing

Qualifications

• Previous hotel management experience required.
• Associate or Bachelor’s Degree in Business, Hospitality or related field.
• Strong leadership and team development skills.

Responsibilities

• Lead, inspire, and mentor a diverse team to achieve exceptional performance.
• Oversee guest experience with service standards and swift issue resolution.
• Develop and execute strategies to maximize revenue and control costs.
• Oversee front office, housekeeping, and maintenance to ensure seamless operations.
• Foster employee development and career progression within the organization.

Skills

Leadership

Guest service

Operations management

Strategic thinking

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Opportunity: General Manager

Larkspur Landing Bellevue is seeking a General Manager to lead operations and strategy within the high-demand Pacific Northwest tech corridor. We need a leader who understands the complexities of the extended-stay model and can drive performance through corporate sales and operational precision. You will manage the full P&L while maintaining strong ownership relations. Your focus includes developing a stable service team and optimizing local accounts. This role offers the autonomy to influence market share in a competitive environment where corporate partnerships drive consistent results.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• 35% Quarterly Incentive Eligibility
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Eligible full-time associates (working 30 or more hours per week) can participate in a comprehensive rewards package, including various insurance, retirement, and time-off benefits. HHM Hotels offers Medical, Dental, and Vision coverage to employees and their qualifying dependents, along with a Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account, Company-Paid Life Insurance, with options for Supplemental Life and Accidental Death & Dismemberment (AD&D) insurance, plus voluntary Short-Term Disability, Long-Term Disability, Accident Insurance, Hospital Indemnity, and Critical Care coverage. Associates aged 21 and over are eligible for our 401(k) retirement plan with a company match of 35% of 5% up to 5%. PTO for exempt employees accrual begins on the first day of employment, and the rate varies based on continuous service: starting at 10 days days (.0385 per hour or up to 80 hours) annually for associates with less than 2 years of service, increasing to 12 days (.0462 per hour or up to 96 hours) after 2 years, 17 days (.0654 per hour or up to 136 hours) after 6 years, and 20 days days (.0770 per hour or up to 160 hours) annually for associates with more than 10 years of service. For paid sick leave, employees receive 5 sick days (40 hours) annually. Full-time employees are eligible for pay for 7 observed holidays. Other perks include an Employee Assistance Program (EAP), Commuter benefits, and HHM Hotel Travel Discounts.

Source: HHM Hotels