General Manager

Sudden Service; Bellevue (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

401(k) matching

Paid training

Fuel and store discounts

Tuition reimbursement

Pet and life insurance programs

Job summary

Sudden Service is seeking a General Manager in Bellevue, TN to oversee daily store operations and financial performance. The successful candidate will lead a high-performance team, implement effective marketing strategies, and ensure exceptional guest service.

Applicants should have 3+ years of management experience in retail or related fields, a strong passion for service, and the ability to drive results. The position offers a base salary range of $45,000 to $55,000 with additional quarterly bonuses and various employee benefits.

Qualifications

• 3+ years of management experience directly supervising staff.
• Passion for guest service and excellent interpersonal skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Enhance the guest experience.
• Coach for performance.
• Uphold operational standards.

Skills

Guest service

Interpersonal skills

Retail management

Team building

Education

High School Diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

Summary

As a General Manager, you will lead the day-to-day store and financial operations of a multi-million dollar business. You will receive in-depth training on all facets of the business while shadowing experienced General Managers, so when you start you have the tools necessary for success. Your role will involve marketing strategies, technology troubleshooting, financial analysis/reporting, sales tactics, leadership methodologies, workforce planning, inventory management, supply chain solutions, vendor management, recruiting approaches, human resource functions, and safety compliance.

When You Work

• Day Shift: 6 AM – 4 PM (1st Shift)
• Monday through Friday, occasional weekends
• Expected 50‑hour workweek
• Overtime exempt status

What We Need

• High School Diploma or GED equivalent
• 3+ years of retail, QSR, or coffee industry experience
• 3+ years of management experience directly supervising staff
• Any equivalent combination of education and experience
• Passion for guest service and excellent interpersonal skills
• Passion for career development in self and others
• 18+ years of age
• Sufficient visual ability to check identification and process credit cards
• Ability to lift up to 50 pounds (carrying cases of milk, etc.)

What’s Available for You

• Weekly pay
• Quarterly bonus potential
• 401(k) matching
• Paid training
• Paid time off
• Fuel and store discounts
• Tuition reimbursement
• Pet and life insurance programs
• Aggressive referral bonus program
• Internal preference for promotions

Compensation Structure

• Pay range: $45,000 – $55,000 base
• Base compensation varies by experience, store location, and sales volume
• Bonuses paid quarterly based on store profit factors; General Managers receive 60% of the bonus pool

What You Will Be Doing

• Enhance the guest experience
• Coach for performance
• Uphold operational standards
• Build high‑performance teams
• Drive results

Things We’d Prefer

• Associate’s degree in Business Administration, Marketing, Hospitality, or related field
• Prior experience in a C‑Store and/or food service environment
• Prior supervisory experience
• Experience with Microsoft Office Suite
• Bilingual applicants encouraged

Who We Are

Tri Star Energy is a growing, local, family‑owned company with nearly two thousand employees and 150+ locations based in Nashville, TN. Tri Star Energy’s mission is “To build lasting relationships by serving our community.” Our people are driven by core values: Strive for Balance, Expect Achievement, Be a Servant Leader, Have Integrity, and Be Committed.

Tri Star Energy is an equal‑opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.