General Manager

WhiteWater Express Car Wash; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A dynamic car wash company looking for a team manager to lead a group passionate about exceptional customer service. This role involves managing a team, customer interaction, and fostering a positive work culture while ensuring operational efficiency. With competitive pay and comprehensive benefits, join a family-oriented business dedicated to both personal and professional growth.

Benefits

Vacation Time

Pet Insurance

Free Car Washes

Internal Professional Development

Health, Dental, and Vision Insurance

Company Matching 401(k) Plan

Additional Coverages for Life and Disability

Flexible Spending Account (FSA)

Qualifications

• Proven leadership in staff development and a passion for exceptional customer service.
• Ability to thrive outdoors in all weather, including evenings and weekends.
• Leadership experience overseeing teams of 3-10 direct reports for 1-3 years.

Responsibilities

• Foster communication and accountability within your team.
• Assist customers with transactions and memberships.
• Ensure proper staffing through recruitment and promotions.

Skills

Leadership

Customer Service

Communication

Job description

*Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.*


Come Work Where Leaders are Grown!




Join Our Team to Fast-Track Your Career!

At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our dedicated teams are passionate about people and leading others, and we believe that personal growth is the key to our organizational growth. If you're flexible, adaptable, and ready to take on new challenges, we want you to succeed with us, not just at work, but in life!

What We Bring to the Table

• No late nights! Hours of Operation: 7:30 am - 8pm
• Vacation Time: Because we believe in a work-life balance
• Pet Insurance: To keep your furry friends healthy and happy
• Free Car Washes: Because we like to keep things sparkling
• Internal Professional Development: Because your growth is apriority
• Top-Notch Benefits:Including health, dental, and vision insurance to eligible team members
• Competitive Earnings: Up to $70,000 annually (includingbase pay and bonus potential)
• Company Matching 401(k) Plan: To help you build your financial future
• Additional Coverages: For life, short-term, and long-term disability;for yourpeace of mind
• Flexible Spending Account (FSA): For medical and child expenses, so you can take care of what matters most

Qualifications

• Proven leadership in staff development and a passion for exceptional customer service.
• Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
• Successful completion of a pre-hire background check.
• Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience

What Your Day Will Look Like

• Foster transparent and inspiring communication and accountability within your team.
• Assist customers with car wash transactions and memberships.
• Cultivate growth in team leaders, shift leaders, and future leaders.
• Ensure proper store staffing through recruitment, collaboration, and promotions.
• Manage customer and employee issues with a focus on retention and swift resolution.
• Infuse positivity, focus, and a passion for learning into the workplace.

*Applicants must be 18 years or older to be considered for this role!*
(Due to the nature of working in heavy machinery zones.)


Ready to Catch a Wave to Success?!

For this role, you can apply online or in-person at a WhiteWater Express location nearest you.

What's your highest level of education completed?

College or University

LinkedIn Profile URL:

What languages do you speak fluently?

Desired salary

Have you ever been convicted of a felony?*

If “Yes”, you have been convicted of a felony, please explain the circumstances around the conviction:

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! 150

Are you at least 18 years old?
(Applicants must be 18 or older for this position due to safety regulations related to working with and/or around heavy machinery.)*

Are you legally authorized to work in the United States?*

This position may require a comprehensive background check in accordance with applicable laws and company policy. Are you willing to submit to a background check if offered employment?*

This position requires you to report to a designated work location on time for scheduled shifts. Do you have reliable means of transportation to do so?*

How many years of customer service experience do you have?*

What is the largest team you have directly managed at any given time?*

This role will require working some nights and weekends. Are you available to work during these times as needed?*

This position will require working in fluctuating temperatures and various environmental conditions. Are you comfortable with these working conditions?*

How many years of experience do you have managing a team of 3 to 10 direct reports?*

If selected for the role, when would you be available to start?*

What are your compensation expectations for this role?*

How do you ensure excellent customer service while managing high-volume foot traffic in a retail environment?*

How do you prioritize tasks when faced with multiple competing demands in a fast-paced retail environment?*

If you require any reasonable accommodations, please let us know so we can discuss how we can best support you.

This role involves lifting up to 50 pounds, standing for extended periods, and working around heavy machinery and potentially hazardous equipment. It is essential to maintain full awareness to prevent slips, falls, or injuries. Are you able to meet these physical requirements, with or without reasonable accommodation?*

Have you ever been convicted of, or pleaded guilty or no contest to, a felony or misdemeanor? Please exclude any convictions that have been sealed, expunged, or otherwise legally eradicated. A conviction does not automatically disqualify you from employment; each case is reviewed in relation to the responsibilities of the role.*

The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .

Human Check*

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