General Manager

IHOP; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP is seeking a General Manager for our Austin, TX location. This full-time role focuses on leading daily restaurant operations, driving guest satisfaction, and achieving financial and marketing objectives.

A proactive leader will oversee recruitment, training, and payroll compliance, while ensuring SOP adherence and high-quality guest service. The position offers a competitive wage and benefits, including health insurance for full-time employees, and requires 2+ years of relevant experience

Qualifications

• 2+ years of relevant experience.
• Valid driver's license.
• High school diploma or equivalent.
• Ability to speak and read English.
• Basic math skills.

Responsibilities

• Execute annual financial objectives and local marketing plans.
• Manage restaurant floor operations and guest interactions.
• Ensure compliance with federal, state, and local regulations.
• Recruit, train, and retain employees; provide ongoing coaching.
• Administer the hourly compensation plan and document performance issues.
• Ensure food meets SOP specifications, recipes, plating, and guest temperature targets.
• Manage supplies, inventory, and timely food orders to prevent stockouts.
• Oversee equipment condition, building safety, sanitation, and security; implement local promotions.

Education

High school diploma or equivalent

Job description

Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHop.

WHAT'S THE SCOPE?

We offer a competitive wage that reflects your skills and experience in the restaurant industry.

Full-time employees get health insurance!

This position is full-time, but the schedule will vary depending on the needs of the restaurant.

YOUR CONTRIBUTIONS MATTER

In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems.

Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization.

WHAT'S REQUIRED?

• 2+ years of relevant experience
• Valid driver's license
• High school diploma or equivalent
• Ability to speak and read English
• Basic math skills

ABOUT IHOP

With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day!