General Manager

IHOP 3000 Austin; Austin (TX); On-site; USD 75,768; Full time

Benefits offered by this job

Health insurance

Competitive wage

Job summary

A leading restaurant chain in Austin is seeking a full-time General Manager to oversee operations, maintain guest satisfaction, and ensure compliance with regulations. This position offers a competitive wage of $55/hour and requires at least 2 years of relevant experience, strong leadership skills, and the ability to communicate effectively. You will play a key role in recruiting, training, and retaining staff, while overseeing restaurant management and ensuring quality food service. Join us to contribute to our culture of excellence and customer service.

Qualifications

• 2+ years of relevant experience in the restaurant industry.
• Valid driver's license.
• Ability to speak and read English.

Responsibilities

• Manage financial, marketing, guest service, and HR objectives.
• Maintain guest satisfaction and handle complaints.
• Recruit, train, and retain staff.
• Ensure SOP and food quality standards are met.

Skills

Leadership

Guest service

Communication

Basic math skills

Education

High school diploma or equivalent

Job description

Job Description

Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full‑time General Manager at IHop.

WHAT'S THE SCOPE?

We offer a competitive wage of $55/hour that reflects your skills and experience in the restaurant industry.

Full‑time employees get health insurance!

This position is full‑time, but the schedule will vary depending on the needs of the restaurant.

YOUR CONTRIBUTIONS MATTER

In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems.

Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out‑of‑stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization.

WHAT'S REQUIRED?

• 2+ years of relevant experience
• Valid driver's license
• High school diploma or equivalent
• Ability to speak and read English
• Basic math skills

ABOUT IHOP

With a rich history dating back to 1958, IHOP is a go‑to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high‑quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day!

JOIN US!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes. Good luck!