General Manager

Pickleball Kingdom Austell, GA; Austell (GA); On-site; USD 50,000 - 80,000; Full time

Job summary

Pickleball Kingdom Austell is seeking a dynamic General Manager to lead its indoor pickleball club. The ideal candidate will have over three years of management experience, preferably in sports, and exhibit strong leadership skills. Responsibilities include overseeing operations, enhancing customer satisfaction, and driving facility growth through effective marketing strategies.

Qualifications

• Minimum 3 years of General Management experience in sport or recreation.
• Strong leadership, interpersonal, and customer service skills.
• Ability to operate from P&L statements.

Responsibilities

• Manage daily operations, staff, and ensure high customer satisfaction.
• Develop budgets and financial plans; maximize revenue.
• Recruit, train, and supervise staff including coaches.

Skills

Leadership

Interpersonal skills

Organizational abilities

Problem-solving

Customer service

Education

Bachelor's degree in business, sports management, or related field

Tools

Microsoft Office Suite

Scheduling software

Job description

About Pickleball Kingdom:

We are a premier brand that is experiencing explosive growth! We are looking for high-energy,

proactive leaders who want to grow with us and will help advance the Kingdom! Passive

personalities need not apply.

Job Description:

Pickleball Kingdom seeks an experienced, dynamic, and motivated General Manager to lead

our indoor pickleball club to new heights. As the General Manager, you will be responsible for

overseeing all aspects of club operations, ensuring a high level of customer satisfaction, and

driving the growth and success of our facility.

Key Responsibilities:

Operational Leadership: Manage day-to-day operations of Pickleball Kingdom, including

staff supervision, facility maintenance, and scheduling of events and activities.

Customer Service: Create a welcoming and customer-focused environment for members

and guests. Address inquiries, resolve concerns, and ensure exceptional member

experiences.

Financial Management: Develop and manage budgets, monitor financial performance,

and implement cost-effective strategies to maximize revenue and profitability.

Marketing and Promotion: Collaborate with marketing teams to develop and execute

promotional strategies, including membership drives, events, and social media

campaigns.

Staff Management: Recruit, train, and supervise staff, including coaches and front-line

personnel, to ensure a high level of service and professionalism.

Event Planning: Organize and oversee pickleball tournaments, leagues, clinics, and

social events to engage members and attract new players.

Facility Maintenance: Ensure the club's facilities and equipment are well-maintained and

in excellent condition.

Community Engagement: Foster relationships within the pickleball community, local

businesses, and organizations to promote the club and the sport.

Qualifications:

Minimum of 3 years of General Management experience, preferably in the sports and

recreation industry.

Strong leadership and interpersonal skills.

High level of energy and enthusiasm.

Must know how to operate off a P&L.

Excellent organizational and problem-solving abilities.

Knowledge of Pickleball or willingness to learn about the sport.

Proficiency in Microsoft Office Suite and scheduling software.

Effective communication and customer service skills.

Bachelor's degree in business, sports management, or a related field is preferred.

Compensation:

$XXX per year salary, plus performance-based bonuses.

Expected total income = $XXX per year.

Accountability Factors:

Club's P&L

Club's membership totals

How to Apply:

We would love to hear from you if you have the skills and experience to lead a dynamic indoor

pickleball club. Please submit your resume and a cover letter outlining your qualifications and

why you are the ideal candidate for the General Manager position at Pickleball Kingdom to:

[e-mail]