General Manager

Jimmy John's; Aurora (CO); Hybrid; USD 60,000 - 85,000; Full time

Job summary

CRISP & GREEN is seeking a General Manager to lead daily restaurant operations and deliver an exceptional guest experience. You will mentor the CRISPCrew, oversee FOH and BOH, and ensure smooth, high-energy service.

The role requires 3 years of management experience, 5 years in customer service, and a full-time schedule with at least 50 hours per week. You will recruit talent, drive sales through promotions, and uphold the Crisp & Green brand every day.

Qualifications

• Minimum 3 years previous management/supervisory experience.
• 5 years customer service experience.
• Full-time availability with a flexible schedule.
• Able to work at least 50 hours per week.
• Preferred: Management experience in the restaurant industry.
• Reliable transportation.
• Strong organizational skills.
• Attention to detail.
• Drive to grow and advance career with CRISP & GREEN.

Responsibilities

• In charge of day to day operations and management of restaurant.
• Create and maintain a culture where teammates have the opportunity to learn and grow.
• Recruit, interview, and hire the right talent for Crisp & Green, with a focus on finding and developing future leaders.
• Recognize and reward excellent performance.
• Coaching and documentation to improve or remove low performers.
• Motivate, inspire, and challenge team to meet company goals and standards.
• Create an excellent guest experience through attention to detail.
• Resolve conflicts promptly and professionally with the team.
• Communicate policy and program changes to the restaurant team.
• Control labor costs through effective scheduling.
• Support sales growth via marketing and promotions.

Skills

Leadership

Customer service

Communication

Team management

Coaching

Stamina

Job description

CRISP & GREENis seeking a super talented General Manager to add to our team!

CRISP & GREEN®is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. This is where our General Managers comes in. You are the face of our brand and the glue that keeps our team whole.

Position Overview:

As a General Manager, you will be in charge of providing an exceptional guest experience, be a mentor to the #CRISPCrew, and manage FOH and BOH operations. Ultimately, our General Managers are the absolute best communicators, go-getters, and self-starters out there.

General Manager Duties and Responsibilities:

• In charge of day to day operations and management of restaurant
• Create and maintain a culture where teammates have the opportunity to learn and grow
• Recruit, interview, and hire the right talent for Crisp & Green, with a focus on finding and developing future leaders
• Recognize and reward excellent performance
• Quickly improve or remove low performers through coaching and documentation
• Motivate, inspire, and challenge team to consistently achieve and surpass company goals and standards
• Create an excellent guest experience through extreme attention to detail
• Connect and build relationships through the ability to resolve conflict in a prompt and professional manner
• Effectively communicate with restaurant team regarding changes to menu, policies, team member benefits, and more
• Control labor costs by writing and executing an effective schedule
• Understand how to build on restaurant sales through execution of company marketing tactics and promotional programs
• Live and represent the Crisp & Green brand day in and out

Job Requirements:

• Minimum
• 3 years previous management/supervisory experience
• 5 years customer service experience
• Passion for living a healthy life
• Able to lift 50lbs
• Able to stand for long periods of time and work in fast-pace environment
• Full-time availability with a flexible schedule
• Able to work at least 50 hours per week
• Preferred
• Management experience in the restaurant industry
• Reliable transportation
• Strong organizational skills
• Attention to detail
• Drive to grow and advance career with CRISP & GREEN

C&G Benefits

• Competitive wages
• Opportunity to grow and advance career
• Employee meals discounts
• Weekly team yoga/meditation
• Access to fitness classes in all restaurants

This job opportunity is for a position in a store owned and operated by an independent franchisee. Independently owned and operated, CRISP & GREEN’s franchise organizations determine their own compensation, benefits, hiring decisions and career programs which may vary from company-owned locations

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!