General Manager

common-man-great-american-dining; Ashland (NH); On-site; USD 50,000 - 65,000; Full time

Job summary

Common Man Great American Dining is looking for a Restaurant Manager in Ashland, New Hampshire. This position involves managing day-to-day operations, ensuring customer satisfaction, and leading a team of assistant managers and staff. The ideal candidate will have supervisory experience in food service or retail and possess strong business acumen.

The manager is responsible for recruiting, training, and maintaining high standards of service and food quality. Join our team and help us create an outstanding dining experience!

Qualifications

• 2-4 years supervisory experience in food service or retail environment.
• Basic personal computer literacy.
• Good oral/written communication skills.

Responsibilities

• Manage a restaurant to ensure customer satisfaction and profitability.
• Oversee scheduling, labor, and supply ordering.
• Recruit, interview, and hire team members.

Skills

Strategic Thinking

Communication Proficiency

Strong interpersonal skills

Basic business math

Education

High School, College or University Degree Preferred

Job description

Responsibilities

• Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
• Total operational and financial responsibility for an individual unit
• Directly perform hands‑on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• General Managers are expected to be able to work 50 hours per week including peak periods, weekends and holidays

Supervisory Responsibility

Oversee and Lead: Assistant Manager(s), Shift Supervisor(s) Mentors, and Restaurant Team Member(s)

Competencies

• Strategic Thinking
• Business Acumen
• Communication Proficiency
• Presentation Skills

CORE RESPONSIBILITIES

• Control day‑to‑day operations by overseeing all scheduling labor, and the ordering of liquor, food and supplies, and developing the restaurant team
• Manages 4-8 assistant managers, sous chefs and a Chef
• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
• Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate & local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Position Type/Expected Hours of Work

This position regularly requires long hours, weekend and holiday work.

Travel

No travel is expected for this position.

JOB QUALIFICATIONS

• High School, College or University Degree Preferred
• 2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Strong analytical/decision-making skills
• Basic personal computer literacy

Additional Eligibility Qualifications

None.

Work Authorization/Security Clearance

None specified.

AAP/EEO Statement

It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.