General Manager

Newk's Eatery; Arkansas; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Guaranteed bonus

Meals provided during shifts

Medical benefits available

Two weeks paid vacation

Closed on 5 major holidays

Job summary

Newk's Eatery is seeking a General Manager to lead the restaurant operations, oversee the associate management team, and drive sales and profitability. The GM will uphold Newk’s standards, train staff, and ensure a high-quality guest experience in a fast-paced environment.

The role requires strong leadership, excellent communication, and a proven track record in restaurant management. The position offers a competitive base pay with bonus potential and comprehensive benefits.

Qualifications

• At least two years of GM experience preferred; extensive assistant management experience may suffice.
• GM training required (4–6 weeks) in Jonesboro.

Responsibilities

• Lead associate managers and hourly staff to ensure exceptional guest experience.
• Oversee restaurant operations to meet sales and budget targets.
• Uphold policies, procedures, and standards for operational excellence.
• Manage costs and ensure sanitary, safe, and high-quality work environment.

Skills

Leadership

Guest service

Supervisory

Communication

Team motivation

Tools

Aloha POS

Microsoft Office

Job description

Whether you’re a born leader, or have earned your stripes through years of experience, you might be just the person we’re looking for—goal-oriented, team-focused and ready to hit the ground running.

The General Manager is responsible for providing leadership to the associate managers and hourly partners of their assigned restaurant. This position oversees the management of the restaurant operations for Newks. They are responsible for achieving planned sales and budgeted profit levels for the restaurant through the implementation, management, and upholding of all Newk’s policies, procedures, programs, and operational excellence performance standards. The GM should exemplify the Newk's mission statement and beliefs. The GM provides direction and motivation to the associate management team and hourly partners to ensure effective execution of all restaurant positions, and the delegation/completion of responsibilities for all positions, in order to provide our guests with an exceptional Newk’s Experience and exceptional product quality. This is the key position within the restaurant to ensure operational excellence is maintained, including a sanitary, safe, respectful, efficient and high quality work environment while effectively managing operational/product costs. This career opportunity is with a independently owned franchise restaurant.

NEWK’s Beliefs and Philosophy

GM's treat all people with courtesy and respectful attitude. They are reliable, independent thinkers and good decision-makers. They create a culture of empowerment and fun in caring for our guests while ensuring profitability and operational excellence are maintained. The GM values training and adheres to the Newk’s training systems and Newk's culture.

Physical Requirements

• Extensive standing without breaks.
• Exposure to heat, smoke and cold.
• Reaching heights of approximately six feet and depths of approximately three feet.
• Must have high level of mobility/flexibility in space provided for periods of up to eight hours or longer as needed.
• Must be able to work irregular hours under heavy pressure/stress during busy times; bending, reaching and walking.
• Effective communication with guests and staff.
• Carrying trays of food products weighing approximately 20 lbs for distances of up to 60 ft.
• Lifting up to 50 pounds.
  
  

Knowledge And Skill Required

• Excellent communications, supervisory, and guest service skills
• Computer literacy; comfortable with Microsoft Office Software (Excel, Word)
• Operating FOH P.O.S. System (Aloha).
• Operating BOH systems (Aloha)
  
  

Required Experience

• At least two years prior restaurant GM experience preferred. Extensive Assistant Management experience may suffice.
• GM's are required to complete training (4-6 weeks) in Jonesboro.
  
  

Benefits

• Guaranteed bonus for the first year after completion of training.
• Quality of life is a key ingredient to joining the Newk's team, our GM's work 48-52 hours weekly.
• Newk's is a non-grease, alcohol and tobacco free environment.
• Meals provided during all shifts.
• Starting base pay depends on experience. Potential to earn an achievable bonus, 2 weeks paid vacation, medical benefits available and we are closed on 5 major holidays.
• Resumes will be emailed directly to our Owner and Area Manager. Please send salary requests in correspondence also.
  
  

Our company started in 2013 and currently has 10 locations (8 in Arkansas, 1 in Oklahoma, and 1 in Tennessee). The majority of our managers and area directors have grown from within our company. We are looking for people who desire growth, personally and professionally, and are willing to work for it. Newk's is a fast casual brand that specializes in soup, salad, sandwich, and pizza utilizing unusually fresh ingredients prepared in a quick environment. Customer service is paramount to our brand and we are looking for people that enjoy customer service and forming relationships with customers.