General Manager

Socket.dev; Arizona; On-site; USD 95,000 - 150,000; Full time

Job summary

Socket.dev is seeking a General Manager to oversee K-12 food service operations across a district or group of sites. You will lead salaried and hourly teams, manage client relationships with district leaders, and drive financial oversight and program growth to deliver high-quality, nutritious meals.

The role requires hands-on leadership, strategic planning, and adherence to food safety standards, with responsibility for budgeting, staffing, and ensuring compliance while fostering student

Qualifications

• High school diploma, GED, or relevant vocational training (Bachelor's degree preferred).
• Minimum 5 years of experience in food service, with 2-3 years as a Food Service Director (K-12 experience preferred).
• Proficient in Microsoft Excel, Word, and Adobe Acrobat.
• Experience with POS systems and online reporting tools preferred.
• Strong leadership, organizational, and communication skills.
• P&L accountability experience and strong cost control skills.

Responsibilities

• Manage salaried managers and hourly associates across multiple school sites.
• Direct all aspects of account management and client relationships.
• Train and develop Assistant Managers to support business expansion or new contracts.
• Lead innovative efforts to increase student participation and support academic success.
• Build and maintain strong relationships with district administrators and school boards.
• Hire, train, evaluate, and support the development of all staff.
• Oversee budget preparation and manage labor, food, and operational costs.
• Ensure timely completion of required reports including inventory, production, and payroll.
• Oversee food preparation and service in accordance with quality, safety, and sanitation standards.
• Drive performance in sales, service, facility appearance, and cleanliness through staff training and development.
• Follow all cash handling and reconciliation procedures.
• Support daily service operations when needed to ensure smooth functioning.
• Implement marketing and promotional activities to support program growth.
• Fulfill additional duties as assigned

Skills

Leadership

Budgeting

Communication

Food Service

P&L accountability

K-12 nutrition standards

MS Excel

POS systems

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Excel

Word

Adobe Acrobat

POS systems

Online reporting tools

Job description

Lead with Purpose - Become a General Manager in K-12 Food Service!

Are you ready to take the reins and drive impact in a school district's food service program? As a General Manager, you'll lead a dedicated team, oversee daily operations, and build strong relationships with district leaders all while ensuring students receive high-quality, nutritious meals. This is your opportunity to combine leadership, strategy, and service to make a real difference every day.

Position Summary

The General Manager is responsible for overseeing food service operations across a school district site or group of sites. This includes leadership of salaried and hourly teams, direct client communication, financial oversight, operational efficiency, and program growth. The role requires a strong balance of leadership, strategy, and hands-on involvement in service and execution.

Key Responsibilities

• Manage salaried managers and hourly associates across multiple school sites
• Direct all aspects of account management and client relationships
• Train and develop Assistant Managers to support business expansion or new contracts
• Lead innovative efforts to increase student participation and support academic success
• Build and maintain strong relationships with district administrators and school boards
• Hire, train, evaluate, and support the development of all staff
• Oversee budget preparation and manage labor, food, and operational costs
• Ensure timely completion of required reports including inventory, production, and payroll
• Oversee food preparation and service in accordance with quality, safety, and sanitation standards
• Drive performance in sales, service, facility appearance, and cleanliness through staff training and development
• Follow all cash handling and reconciliation procedures
• Support daily service operations when needed to ensure smooth functioning
• Implement marketing and promotional activities to support program growth
• Fulfill additional duties as assigned

Qualifications

• High school diploma, GED, or relevant vocational training (Bachelor's degree preferred)
• Minimum 5 years of experience in food service, with 2-3 years as a Food Service Director (K-12 experience preferred)
• Proficient in Microsoft Excel, Word, and Adobe Acrobat
• Experience with POS systems and online reporting tools preferred
• Strong leadership, organizational, and communication skills
• P&L accountability experience and strong cost control skills
• Must be able to pass a background check, fingerprinting, and MVR audit (driving required)
• Deep knowledge of food service trends, food safety, cost controls, and K-12 nutrition standards
• Ability to work independently and communicate effectively with executive leadership

Physical & Work Environment Requirements

• Ability to lift up to 50 pounds occasionally
• Regularly required to stand, walk, sit, and use hands
• Moderate noise level in the work environment
• Must be able to work a flexible schedule, including occasional extended weeks
• Requires driving and attendance at meetings or company events

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.