General Manager

Savatree; Ann Arbor (MI); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Quarterly bonuses

Annual bonuses

Equity

Relocation assistance

Company vehicle program

Medical, dental, and vision insurance

401(k) with company match

Paid Time Off

Job summary

SavATree is seeking a General Manager / Market Leader in Ann Arbor, MI. You will own the market's P&L, lead a high-performing team, and drive profitable growth while delivering top-tier client experiences.

The role combines strategic leadership with hands-on execution. You will recruit and coach talent, manage safety and operations, and partner with district leadership to expand services and achieve market goals.

Qualifications

• Bachelor’s degree or equivalent leadership experience required.
• Proven full P&L accountability leading a branch, district, or multi-functional business.
• Experience guiding sales and operations in a service-based organization.
• Strong financial acumen with budgets, forecasting and performance metrics.
• ISA Certified Arborist preferred or willing to obtain.

Responsibilities

• Own the market’s performance, drive revenue growth and profitability.
• Develop and execute annual business plans for sales, margin, EBITDA and retention.
• Analyze performance and implement action plans to improve results.
• Ensure resources, staffing, and equipment align with demand and growth.
• Lead residential and commercial sales teams to achieve targets.
• Build a client-focused culture with exceptional service and relationships.
• Oversee operations, safety, scheduling, routing, and asset management.

Skills

Leadership

P&L accountability

Forecasting

Strategic thinking

Education

Bachelor’s degree in Business or related field

Job description

Description

Position Title: General Manager / Market Leader

Status: Full-Time / Permanent / Exempt
Location: Ann Arbor, MI
Salary: $110,000-$130,000 Per Year
Incentives: Quarterly / Annual Bonuses + Equity
Relocation Assistance: Available

Lead a Market. Build a Team. Grow a Business.

At SavATree, our Market Leaders are business leaders first. They own the success of their market by building high performing teams, delivering an exceptional client experience, developing future leaders, and driving profitable growth. This role combines strategic leadership with hands on operational execution and offers the opportunity to lead a business that makes a lasting impact on customers, employees, and the communities we serve.

As a Market Leader, you will have full accountability for the financial performance, operational excellence, employee engagement, safety culture, and customer satisfaction of your market. You will partner closely with District Leadership and functional support teams while developing a culture where people thrive and clients become lifelong advocates.

What You'll Do

Lead the Business

• Own the overall performance of the market, including revenue growth, profitability, productivity, and operational excellence.
• Develop and execute annual business plans to achieve sales, margin, EBITDA, and customer retention goals.
• Analyze financial and operational performance to identify opportunities and implement action plans that improve results.
• Ensure resources, staffing, and equipment are aligned to support current demand and future growth.

Drive Sales and Market Growth

• Lead and coach Residential and Commercial Sales Arborists to consistently achieve sales and profitability goals.
• Build a culture focused on client relationships, consultative selling, and exceptional service.
• Partner with the sales team to identify new business opportunities, expand existing client relationships, and grow all service lines including Tree Care, Plant Health Care, Lawn Care, and Commercial Services.
• Monitor market trends, competitive activity, and customer feedback to position SavATree for continued growth.

Lead Operations

• Ensure work is completed safely, efficiently, and with the highest quality standards.
• Drive operational performance by improving scheduling, routing, equipment utilization, productivity, and service delivery.
• Maintain compliance with company policies, regulatory requirements, and environmental standards.
• Oversee fleet management, facilities, inventory, and branch assets.

Build Great Teams

• Recruit, hire, develop, coach, and retain exceptional talent across sales, operations, and administration.
• Create an engaging, accountable, and high performing culture that reflects SavATree's values.
• Conduct regular performance coaching, succession planning, and leadership development.
• Partner with Talent Acquisition to proactively build talent pipelines that support future growth.

Deliver an Exceptional Client Experience

• Champion a customer first culture focused on creating lifelong client relationships.
• Monitor customer satisfaction metrics, including Net Promoter Score, and implement improvements that enhance the client experience.
• Resolve complex customer concerns while protecting long term relationships and company reputation.

Champion Safety

• Foster a culture where safety is a core value and personal responsibility.
• Ensure all team members are trained, equipped, and accountable for safe work practices.
• Lead by example through active participation in safety meetings, field visits, and continuous improvement initiatives.

What We’re Looking For

• Bachelor’s degree in Business, Forestry, Arboriculture, Environmental Sciences, or related field, or equivalent leadership experience.
• Demonstrated success leading a branch, district, or multi functional business with full P&L accountability.
• Proven experience leading sales and operations teams in a service based organization.
• Strong financial acumen with experience managing budgets, forecasting, and business performance metrics.
• Experience coaching, developing, and retaining high performing teams.
• Excellent leadership, communication, and relationship building skills.
• Ability to analyze business data and make informed operational decisions.
• ISA Certified Arborist credential preferred or willingness to obtain.
• Tree Care, Landscape, Green Industry, Home Services, or similar operational leadership experience strongly preferred.

Why SavATree

At SavATree, you’ll lead a business that combines purpose with performance. Every day you’ll help clients protect and enhance their landscapes while developing talented people and growing a successful operation.

We invest heavily in our leaders through professional development, operational support, leadership training, and industry education. You’ll have the autonomy to run your market while being backed by one of the most respected organizations in the green industry.

• Competitive base salary plus performance bonus
• Company vehicle program
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off and paid holidays
• Continuing education and professional certification support
• Career advancement opportunities across a growing national organization
• Valid U.S. Driver's License with an acceptable driving record
• Authorized to work in the United States
• Ability to travel within the assigned market as needed

Physical Requirements

This position includes both office and field responsibilities. Candidates should be able to safely navigate outdoor job sites and occasionally lift or move up to 50 pounds.

Our Culture

At SavATree, we believe our people are our greatest competitive advantage. We are committed to building an environment where employees are empowered to grow, supported by experienced leaders, and encouraged to build meaningful careers.

Our values guide everything we do:

• Own Safety Everyday
• Create Raving Fans
• Serve with Integrity
• Work as a Team
• Drive for Impact

If you're looking for an opportunity to lead a business, develop exceptional people, and make a lasting impact, we'd love to meet you.

SavATree is an Equal Opportunity Employer and maintains a Drug Free Workplace.

Qualifications

Licenses & Certifications

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.