General Manager

Dave & Buster's Management Corporation, Inc.; Alpharetta (GA); On-site; USD 91,000 - 107,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

Health benefits

401K matching

Free food

Free gameplay

Career growth

Job summary

Dave & Buster's Management Corporation, Inc. is seeking a General Manager to lead day-to-day operations with a focus on profitability and a superior guest experience.

This role requires motivating a diverse team, managing budgets, and driving strategic initiatives across entertainment, food and beverage, and facilities. You will oversee staffing, compliance with health and safety regulations, and the delivery of consistent, high-quality service, while fostering a culture of accountability and

Qualifications

• 5+ years of restaurant/hospitality operations experience.
• Strong grasp of P&L, budgeting, forecasting, and cost control.
• Proven leadership and staff development capabilities.
• Excellent communication and decision-making skills.

Responsibilities

• Promote positive employee relations and delegate managerial duties.
• Analyze financial reports and develop plans to grow revenue and control costs.
• Oversee entertainment, food, beverages, equipment, and property to meet financial goals.
• Ensure appropriate staffing levels and management coverage to optimize guest experience.
• Deliver outstanding guest experience through food, drinks, and games.
• Maintain a safe environment and adherence to operating standards.

Skills

Leadership

Financial management

Budgeting

Customer service

Team development

Operations management

Job description

Job Description: THE GENERAL MANAGER:

The GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes. What we are looking for! Proven track record of successfully managing operations and meeting financial goals Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment Solid understanding of financial reports, budgeting, and forecasting Experience with cost control, inventory management, and profitability analysis Exceptional skills in delivering high-quality customer service and resolving issues effectively You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks Excellent verbal and written communication skills for interacting with staff, customers, and vendors Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

Requirements:

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale

Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets

Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives

Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience

Deliver an unparalleled guest experience through the best combination of food, drinks, and games

Maintain a safe and secure environment for all guests and staff

Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 91348 - 107468 We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].