General Manager

TICE; Alpharetta (GA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

Retirement savings plan

Paid time off

Career advancement

Training & development

Employee discounts

Inclusive work environment

Brand with growth opportunities

Job summary

Popeyes in Alpharetta, GA is seeking a Restaurant General Manager to oversee daily operations, maintain high standards of service and food quality, and lead a team to achieve strong results. You will coach staff, control costs, and ensure compliance with health, safety, and brand standards.

This role offers opportunities for advancement within a well-known brand. The GM will drive performance through training, scheduling, and hands-on leadership in a fast-paced environment, while collaborating

Qualifications

• HS diploma or equivalent required.
• Experience in restaurant management preferred.
• Strong leadership and people management skills.
• Knowledge of food safety, sanitation, and budgeting.

Responsibilities

• Oversee daily restaurant operations, including food prep, service, and customer care.
• Ensure adherence to Popeyes standards, policies, and procedures.
• Train and develop team members to meet service and performance goals.
• Monitor food and labor costs to optimize profitability.
• Manage inventory, supplies, and stock levels; conduct regular counts.

Skills

Team leadership

Customer service

Budgeting

Financial management

Communication

Decision-making

Training & development

Education

HS Diploma or Equivalent

Hospitality or Business Mgmt

Job description

Restaurant General Manager

As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality, cleanliness, and efficiency. You will lead a team of employees, provide guidance and training, and contribute to the overall success of the restaurant. Responsibilities:

Responsibilities

• Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
• Ensure compliance with Popeyes operational standards, policies, and procedures.
• Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
• Monitor and control food and labor costs to optimize profitability.
• Conduct regular inventory checks, order supplies, and manage stock levels.
• Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement marketing and promotional activities to drive sales and increase customer engagement.
• Develop and implement strategies to improve operational efficiency and maximize productivity.
• Collaborate with regional and corporate management to achieve business objectives.

Requirements

• Previous experience in a restaurant management role, preferably in the fast-food industry.
• Strong leadership skills and ability to effectively manage and motivate a team.
• Excellent interpersonal and communication skills.
• In-depth knowledge of food safety and sanitation regulations.
• Proficient in financial management and budgeting.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Strong problem-solving and decision-making skills.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plans with employer contributions.
• Paid time off and vacation days.
• Career advancement opportunities within the Popeyes franchise.
• Ongoing training and professional development programs.
• Employee discounts on meals and merchandise.
• Positive and inclusive work environment.
• Opportunity to be part of a well-established and respected brand in the fast-food industry.
• Potential for regional or corporate management positions within the organization.

People Development

• Develops managerial and leadership abilities of restaurant management staff.
• Consistently and constantly reinforces company values
• Conducts meetings with restaurant management team on a regular basis.
• Provides coaching and feedback on an on-going basis.

Employee Relations

• Conducts investigations as required. Involves the District manager and Human Resources as appropriate to resolve issues.
• Coaches restaurant management for improved performance.
• Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.

Administration

• Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
• Completes all required financial reports accurately.
• Responds to P&L statements and takes corrective action as necessary.
• Acts as liaison between the field and home office.

Salary: $52000 - $64000 per year