General Maintenance Worker

American Water

Village of Highland Falls (NY)

On-site

USD 24,796 - 45,460

Full time

14 days+

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Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical, Prescription, Dental & Vision

Paid Time Off

Life Insurance

Disability

Wellness programs

Job summary

American Water is seeking a General Maintenance Worker (SCA) to perform technical maintenance on water and wastewater systems. The role includes repair, preventive maintenance, and occasional operations support, with overtime and on-call responsibilities as needed.

You will maintain records, coordinate with contractors, and ensure compliance with safety policies while contributing to reliable service delivery for our customers.

Qualifications

Must possess a high school diploma or GED.
Five (5) years’ experience in maintenance of water distribution systems, water pump stations and wastewater collection systems.

Responsibilities

Perform repairs and routine maintenance on water distribution systems, valves, hydrants, meters and mains.
Maintain pumps, electrical controls and related equipment.
Prepare maintenance material orders and keep records of work performed.
Coordinate outside contractors when needed.
Follow safety policies and wear proper PPE.

Skills

Safety awareness

Manual dexterity

Teamwork

Problem solving

Education

High school diploma or GED

Trade courses preferred

Tools

Hand tools

Pneumatic tools

Electrical test equipment

Backhoe operation

Dump truck operation

Job description

General Maintenance Worker (SCA)

Posting Start Date: 7/23/26

Hourly Rate is between: $18.50 - $33.60

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

This position performs technical work in the maintenance and repair of water/wastewater systems. This position also assists in the Operations of the Water/Wastewater Treatment plants on an as needed basis. Annual average of time this position works in Repair & Maintenance versus Operations is as follows: 90% Repair & Maintenance and 10% Operations. Position may require some overtime, weekend, and holiday work as well as On-Call responsibility.

Key Accountabilities

Using a company vehicle, performs repairs, preventive and corrective maintenance on water distribution systems, valves, hydrants, meters and mains and on wastewater collection systems, mains, manholes, clean outs etc. process equipment including pumps, blowers, motors and maintains pumps, electrical controls, emergency signaling and related components.
Cleans and maintains wet wells, lift stations, grounds, facilities and related equipment.
Prepares orders for maintenance materials, supplies, spare parts and equipment.
Makes equipment adjustments and reports any serious equipment problems.
Maintains computerized and manual records and prepares reports pertaining to the operation of the water distribution & collection systems, reviews daily work orders, completes daily reports, and makes changes as required to meet operating requirements.
Identifies, schedules and coordinates the work of outside utility maintenance contractors in support of project.
Follows Company’s Environmental, Health, and Safety Policies. Wear and work in proper personal protective equipment. Drives a company vehicle during scheduled work hours.
Assist with operational tasks in conjunction with operators or as directed by operators.
Performs other related functions assigned or as they become apparent or as management assigns.

Knowledge/Skills

Effectively and safely operates hand tools, pneumatic tools, air compressors and other small equipment related to the maintenance trades and water distribution and wastewater collection systems operations.
Hands-on experience in light duty electrical power systems (240 V/ single and three phase) and instrumentation calibration and use.
Ability to use and direct excavation crews for repairs of underground utilities, including past demonstrated experience using backhoe and driving a small dump truck.
Knowledge of mechanical operation, maintenance and repair of equipment and water and wastewater systems.
Knowledge of electrical systems related to equipment in assigned work area.
Knowledge of proper operation of hydraulic, pneumatic and telemetry equipment.
Knowledge of the National Electrical Code.
Knowledge of water and wastewater processes including ability to operate basic water distribution & wastewater collection systems independently.
Knowledge of health and safety regulations.

Experience/Education

Must possess a high school diploma or GED.
Additional trade specific courses preferred
Five (5) years’ experience in maintenance of water distribution systems, water pump stations and wastewater collection systems, wastewater Lift Stations etc.

Travel Requirements

< 5%

Certifications & Licenses

Must possess a valid, active state license preferred commercial Driver’s License and be able to successfully pass a motor vehicle background check.
DOT Physical is REQUIRED.
Prefer state certified Water and Wastewater Operator license.

Work Environment

Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions.
Employee may be required to work where regularly they may be exposed to fumes, dust and odors.
Some high noise levels from operations of equipment.
Must be physically able to complete necessary tasks while wearing an approved respirator as required, as some required work may have potential for exposure to harmful contaminants, environments, noise, etc.
May have to work after normal work hours for on-call assignments.

Competencies