General Maintenance Technician I

ZipRecruiter; Branson (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in family travel is seeking a General Maintenance Technician I to perform maintenance services and repairs at their resort. The role involves routine inspections, addressing maintenance requests, and ensuring high standards of guest experience and safety. Candidates should have basic maintenance skills and a high school diploma or GED. Flexibility in work hours is required.

Benefits

Matching 401K

Growth & Development Opportunities

Comprehensive Medical, Dental & Vision Benefits

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vacation Points

Tuition Reimbursement & Continuing Education Courses

Outstanding Company Culture

Qualifications

• Entry-Level; no experience required.
• Basic maintenance knowledge and skills.

Responsibilities

• Perform routine and preventative maintenance on plumbing fixtures and lighting.
• Respond to corrective maintenance requests from guests and staff.
• Conduct inspections and document repairs needed.

Skills

Basic maintenance knowledge

Education

High School Diploma or GED

Job description

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. We need individuals passionate about life who bring these qualities to work every day. Do you instill confidence, trust, and respect? Do you encourage success and build relationships? If so, we’re looking for you.

The General Maintenance Technician I performs maintenance services and repairs at our resort, ensuring all facilities and villas meet high standards. Responsibilities include routine inspections, addressing maintenance requests, and executing repairs to enhance guest experience and safety. Success requires upholding high-quality standards for both interior and exterior spaces through daily inspections, skilled use of basic to intermediate hand tools, and understanding dispatching systems. The GMT I will proactively identify and address repair needs to keep assets functional and visually appealing. They will respond promptly to guest requests, demonstrating a customer-focused approach, and collaborate with leadership for larger repairs or resource needs.

Company Benefits

• Matching 401K
• Growth & Development Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacation Points through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

Essential Duties and Tasks

• Perform routine and preventative maintenance on plumbing fixtures, windows, doors, lighting, and other assets.
• Respond to corrective maintenance requests from guests and staff.
• Maintain a clean and safe worksite by removing debris, reporting cleanliness issues, and preparing for weather events.
• Adhere to all safety, OSHA, and compliance standards, including completing required training and training teammates.
• Maintain accurate records of services and work performed using mobile and desktop applications.

Qualifications

• Entry-Level; no experience required
• Basic maintenance knowledge and skills

Education and Experience

• High School Diploma or GED
• Vocational training is a plus

Certificates, Licenses, and Registrations

• Valid driver’s license

Responsibilities

• Basic troubleshooting and repairs (e.g., door hinges, furniture assembly, changing filters, touch-up paint, caulking)
• Minor plumbing and electrical tasks (e.g., unclogging drains, replacing bulbs)
• Conduct inspections and document repairs needed
• Interact with guests professionally

Physical Demands

Must be able to sit or stand for extended periods, bend, twist, reach, push, pull, operate hand tools or machinery, and lift 30-50 pounds. Accommodations can be provided for individuals with disabilities.

Working Conditions

Work will often be in non-climate-controlled environments, exposed to weather, chemicals, odors, and noise.

Work Schedule/Hours

Schedules vary based on business needs, including nights, weekends, and holidays. Flexibility is required.