General Maintenance Technician

Odyssey Resorts; Two Harbors (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Odyssey Resorts’ Grand Superior Lodge in Two Harbors, MN seeks a General Maintenance Technician to keep our resort running smoothly and supporting guest experience. You’ll perform diverse maintenance tasks, respond to calls, and help maintain safety and operations across property.

Join a team that values HEART, offers growth opportunities, flexible schedules, comprehensive benefits, and a collaborative culture on the North Shore.

Qualifications

• High school diploma or GED preferred; minimum of three years of relevant maintenance experience.
• Valid driver’s license required.
• Pool Operator License within six months, if required.
• Flexible, safety-conscious with ability to follow procedures.

Responsibilities

• Maintain and repair building systems including electrical, HVAC, plumbing.
• Monitor pool operations and follow opening/closing procedures.
• Perform routine maintenance on vehicles.
• Carry out a variety of semiskilled maintenance tasks (lighting, alarms, carpentry, etc.).
• Keep tools and equipment in good working order and assist with projects.
• Respond to guest requests and safety concerns promptly.
• Occasionally perform grounds maintenance and on-call as needed.

Skills

Values & HEART

Adaptable

Time management

Attendance & punctuality

Safety awareness

Reading safety rules & manuals

Customer service

Computer literacy

Education

High school diploma or GED

Pool Operator License within 6 months

Valid driver's license

Job description

Description

Grand Superior Lodge - Two Harbors, Minnesota

Great opportunity to work and play on the North Shore!

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top Workplace for four consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident, critical illness insurance, hospital indemnity insurance, pet insurance, a 401(k) plan with employer match up to 4%, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority!

Your Odyssey Awaits

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

Join Our Team as a General Maintenance Technician!

Are you an experienced maintenance professional with a diverse skill set? Grand Superior Lodge is seeking a dedicated maintenance technician to keep our resort running smoothly. Join a supportive team that’s committed to delivering an exceptional guest experience—and helping you build valuable skills along the way.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain and repair physical structures and utility systems of buildings such as electrical controls, heating and ventilating systems, and water distribution and plumbing systems.
• Monitor pool and follow opening and closure procedures as assigned.
• Perform routine maintenance work on vehicles.
• Perform a wide variety of semiskilled maintenance activities (e.g., lighting, electrical, alarms, plumbing, security, painting, general carpentry, etc.).
• Maintain tools and equipment (including uniform) in good and proper working order.
• Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner.
• Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed.
• Provide support with performing ground maintenance such as mowing lawns, trimming hedges, removing weeds, raking and disposing of leaves and refuse, chop and stack firewood, clear snow, etc. when requested.
• Perform preventative maintenance on all resort property.
• Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner.
• Respond to emergency situations and resolve immediate safety concerns; be available for on-call, as needed.

Requirements

EDUCATION, EXPERIENCE

High school diploma or general education degree (GED) preferred; minimum of three years of relevant experience; or acceptable equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Valid driver’s license
• Obtain Pool Operator License within six months of employment, if required

Competencies, Skills, Abilities

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

• Upholds Odyssey Values and the principles of HEART.
• Ability to be adaptable and flexible.
• Prioritizes and plans work activities, creating action plans when necessary.
• Uses time efficiently.
• Maintains acceptable attendance and punctuality.
• Follows through on commitments.
• Basic knowledge of tools, methods, operations and materials used in resort and building maintenance.
• Basic knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work.
• Ability to read and interpret documents such as safety rules, operating manuals, etc.
• Ability to prepare general reports and correspondence.
• Ability to effectively present information and respond to customers.
• Ability to add, subtract, multiply, and divide.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to use a computer for email and basic word processing.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities.

WORK ENVIRONMENT

While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions.

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.