General Maintenance Technician

New River Community College; Richmond (VA); On-site; USD 55,000 - 59,000; Full time

Job summary

A community college in Virginia is seeking a Maintenance Technician to perform preventive maintenance and repair on building infrastructure. The role requires several years of experience in residential or commercial maintenance, effective communication skills, and a commitment to fostering a respectful work environment. Competitive salary range of $55,000 to $59,000, plus a sign-on bonus. Work is on-site, Monday through Friday.

Benefits

Sign-on Bonus

Robust benefits package

Career development opportunities

Qualifications

• Several years of experience in building maintenance.
• Ability to repair appliances, carpentry, plumbing, and electrical systems.
• Experience in fostering an environment of respect and professionalism.

Responsibilities

• Perform preventive maintenance and repairs on building infrastructure.
• Provide customer service to faculty, staff, and students.
• Document system deficiencies and advise management.

Skills

Residential and commercial building maintenance

Repair and service of building infrastructure components

Effective communication

Ability to read/interpret drawings

Use of hand tools and power equipment

Education

Valid Virginia Driver's License

Job description

Benefits

All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Unit

Facilities Operations

Department

Facilities Operations

Duties & Responsibilities

• Utilize knowledge of the trades to perform preventive maintenance, repair and installation of building infrastructure ensuring efficient operation of Residential Life and Housing facilities
• Provide exemplary customer service to all faculty, staff and students supporting the University's mission of teaching, high-impact research and creative expression
• Identify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention
• Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime

Additional duties include (but are not limited to):

Reactive/Service Work

• Respond to service requests requiring diagnosis and repair of various building infrastructure, including ceiling tiles, floor tiles, cove base, and doors
• Respond to and complete service electrical requests, including lamps, ballasts, switches, and receptacles
• Respond to and complete various plumbing service requests, including flush valves, water closets, sinks, and water coolers
• Respond and complete various appliance service requests, including washers, dryers, dishwashers, stoves, and refrigerators

Preventive Maintenance

• Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as doors, fan coil units, room air conditioners, water coolers, and roof drains

Customer Service/Teamwork

• Works in a collaborative and collegial manner throughout the department, division, and University
• Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust
• Share information and ideas to improve customer service and promote Facilities Management's goals
• Listens to and anticipates customer needs; provides clear explanations; responds quickly;
  takes initiative to assist internal and external customers
• Communicates respectfully to internal and external customers

Designated/Essential Personnel

• Other duties as assigned
• Work/on-call during inclement weather and emergencies

Computer Skills/AiM

• Utilize computer skills to access email and research parts/information as required
• Demonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 days

Organize Mechanical Areas

• Clean and organize materials in the Shop and mechanical areas
• Participates in periodic cleaning of shop

Qualifications

• Several years of experience performing residential and/or commercial building maintenance
• Ability to repair and service a wide variety of building infrastructure components, including appliances, carpentry, plumbing, and electrical systems
• Ability to communicate orally and in writing to supervision, other employees, and customers
• Ability to read/interpret drawings, plans, specifications, and scopes
• Ability to use a wide variety of hand tools and power equipment
• Valid Virginia Driver's License is required
• Demonstrated experience working in and fostering an environment of respect, professionalism, and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

EPA Universal Refrigerant Certification preferred

Salary Range

$55,000 - $59,000 + up to $2,500 Sign-on Bonus

FLSA Exemption Status

Non-Exempt

Hours per Week

40

Work Hours

8:00 AM - 4:30 PM, Monday-Friday

Restricted Position

No

ORP Eligible

No

Flexible Work Arrangement

Fully Onsite